Walk into The Smile Shop and you’ll notice an inviting, comforting and fun-filled office. Our dentists and staff members make it a top priority to deliver a personalized approach to dental care that is specific to your child’s needs. Our dentists are highly skilled and stay up-to-date on the proven methods and approaches to pediatric dentistry. We specialize in comprehensive care from the infant stages through the teen years to ensure the best smiles around. Our goal is to establish a long-lasting relationship with our parents and patients.
Worst dental office ever! They accept your insurance, but don’t tell you they’re not partnered for billing. They over charge you even after their estimates have been paid and surprise you with a phone call acting like you’re purposely being delinquent on an outstanding bill they’ve never even sent you. Nor do they send you monthly statements. They’re random and magically have finance charges added to them. My favorite was the phone call I got telling me to send my payments to a different address, yet I sent them to the address on the mailing I got (one of the few I received). I have all of the notices they’ve sent. So ladies in the dental office, don’t bother trying to reply and say otherwise. I won’t be paying your finance charges. I’ve made payments I can afford. Send me to collections on your finance charge: I really don’t care! We won’t be back! Absolute worst dental office in Reno!
BM
Belen Mancia- Moreno
Aug 15, 2025
1.0
It seems like the staff only hears what they want to hear especially with scheduling. Recommend having everything documented with email instead of over the phone or in person.
ST
Shaun Taylor
Apr 22, 2022
5.0
We have a 5 year old with autism that is usually terrified of the dentist. The team at the smile shop is absolutely fantastic with her. Thank you for your kindness and excellent care with our little one.
The Smile Shop specializes in pediatric dentistry, providing comprehensive dental care for children from infants through their teen years.
Where is The Smile Shop located?
One of The Smile Shop's office locations is at 3701 Baker Ln, #1, Reno, NV 89509, USA.
What are the operating hours of The Smile Shop?
The Smile Shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule an appointment at The Smile Shop?
You can schedule an appointment by calling +1 775-825-1000 or visiting their website at http://www.smileshoponline.com/.
What payment options does The Smile Shop accept?
The Smile Shop accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Who are the dentists at The Smile Shop?
The Smile Shop team includes Dr. Michael Stoker, Dr. Richard Adams, Dr. Nicole Stoker, Dr. Melissa McCool, and Dr. Whitney Garol, all certified in pediatric dentistry.
What should I expect when visiting The Smile Shop?
You can expect a fun-filled, inviting, and comforting office with personalized dental care tailored to your child's specific needs.
Are there nearby dentists related to The Smile Shop?
Yes, nearby you can find related pediatric dentists such as Dr. Nicole Stoker, DDS; Richard T Adams DMD; and Michael Stoker DDS, all part of the dental community around The Smile Shop.
What other medical services are near The Smile Shop?
Nearby medical services include Primrose Medical (a medical spa), Reno Primary Care (health and pharmacy services), and Mrs. Melissa Vega, APRN (nurse practitioner).
Are there any recreational areas near The Smile Shop where families can visit?
Yes, families can visit nearby recreational spots such as T-Ball Field for sports and Jack Tighe Park with baseball facilities before or after their dental appointment.
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