At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
While many customers praised the friendly and helpful staff, there were significant complaints about rude behavior and poor customer service, particularly from management.
Cleanliness
The gym received mixed reviews on cleanliness; some found it well-maintained, while others reported dirty machines and bathrooms.
Equipment Maintenance
Numerous reviews highlighted issues with broken or poorly maintained equipment, with some machines reportedly out of order for extended periods.
Customer Service Issues
Many customers expressed frustration with the cancellation process and billing practices, describing them as convoluted and unresponsive.
Crowding and Space
Several reviews noted that the gym can become overcrowded, making it difficult to access machines during peak hours.
JK
Jonathan Kruse
Nov 14, 2025
4.0
I usually try and stay away from the rush hour at gyms but it's not so bad here. I've only ever had to wait a few minutes for equipment a handful of times.
The biggest issue is some of the machines have the weight labels missing. So it can be tedious to calculate the weights. It would take less than an hour to fix this for every machine but it never gets done.
Everything is clean. And it's easy to cancel.
LM
Ladee On A Mission
Nov 11, 2025
3.0
I’ve been a member of this location for a few months now and the outage of the stair masters have gotten worse. 10 stair masters and 5 of them are out. Most of them don’t even have the sign on them. It could also be a quick fix of unplugging and plugging it back in. The employees there don’t paid enough to care. I don’t blame them! Do better Planet Fitness!
MW
Michele Welch
Nov 9, 2025
4.0
This location is nice,well kept and staff is attentive and friendly. I do strongly wish they would update the equipment cleaning stations. Why are the paper towel dispensers not touchless? And then everyone grabs the spray bottle of whatever is in there that supposedly kills germs but is fine for your skin??seems counterproductive and probably spreads germs. Hand santitizer stations would be helpful, especially during flu season. Also the restroom needs a stronger ventilation system.
JT
Jason Tate
Nov 2, 2025
5.0
I've been a member of mini gems and planet fitness has always been the best for me they're open 24 hours and they have nearly 5,000 locations globally and if you get the all club membership it includes unlimited tanning and all of the gyms and they always keep the place clean and fix their equipment and it has everything including showers locker rooms everything you need
SR
Stefan Rudolph (Coach Stefan Rudolph)
Oct 30, 2025
5.0
Always love working out here and they make it very easy when it comes to all their locations, all the wonderful staff, and all their great drinks and pricing for your black card membership as well! 🙌🏋♂️💪🌄😎
What are the operating hours of Planet Fitness at 10330 N McCarran Blvd, Reno?
Planet Fitness at 10330 N McCarran Blvd, Reno is open 24 hours a day, 7 days a week.
What fitness services does Planet Fitness in Reno offer?
This Planet Fitness location offers Classic Access, free in-club fitness training, tanning, massage chairs, hydro-massage, personal fitness training, and more.
Does Planet Fitness have a mobile app for workouts and fitness tracking?
Yes, you can download the Planet Fitness mobile app from the Apple App Store or Google Play for access to hundreds of workouts and fitness resources.
What is the philosophy behind Planet Fitness?
Planet Fitness believes 'We’re All Strong On This Planet™' providing a welcoming Judgement Free Zone® where everyone can build strength at their own pace.
How can I learn more about gym memberships or pricing for the Reno N McCarran Blvd Planet Fitness?
You can learn about memberships and pricing by visiting https://www.planetfitness.com/gym-memberships or the gym's website specific to the Reno N McCarran Blvd location.
What nearby dining options can I visit before or after my workout at Planet Fitness?
Near Planet Fitness on N McCarran Blvd, you can enjoy meals at It's Just Wings, Chili's Grill & Bar, El Pollo Loco, Subway, Little Caesars Pizza, Qdoba, Dairy Queen, Jack in the Box, Poke King, Crepe N' Roll, and L&L Hawaiian Barbecue.
Are there any nearby financial services or ATMs near the Planet Fitness on N McCarran Blvd?
Yes, you can find financial services and ATMs nearby such as Chase Bank, The Exchange Network ATM, Western Union, and the LibertyX Bitcoin ATM.
Where can I get wellness and health-related services close to Planet Fitness on N McCarran Blvd?
Nearby health-related services include Nevada Benefits | Health Insurance, Walgreens pharmacy and drugstore, and the ER at McCarran NW emergency room and hospital.
What additional retail and personal care services are available near Planet Fitness in Reno?
Close to Planet Fitness, you can visit Staples for office supplies and printing, Supercuts and Great Clips for hair care, and Canyon Cleaners for tailoring and dry cleaning.
How can I contact Planet Fitness at the Reno N McCarran Blvd location?
You can reach Planet Fitness at this location by calling +1 775-657-8500.