Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.1
547 reviews
5 stars
316
4 stars
114
3 stars
32
2 stars
21
1 star
64
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Mixed reviews on staff behavior; some customers reported friendly and helpful staff, while others experienced rudeness and unprofessionalism.
Cleanliness
Cleanliness of the gym is a recurring issue; while some praised the cleanliness, many complaints highlighted dirty bathrooms and equipment.
Customer Service
Customer service experiences vary widely; some customers felt welcomed and supported, while others reported poor service and unhelpful staff.
Equipment Availability
Customers noted a lack of certain equipment, particularly for strength training, and some machines were reported as broken.
Atmosphere
The gym is generally described as a welcoming and non-judgmental environment, although some reviews mentioned issues with member behavior.
- RGRyan G5 days ago1.0Cheap ain’t good and good ain’t cheap. Staff just aren’t very informative about exercises. I can’t get any advice from them. They also seem very annoyed when I ask them a question. All I get is “I don’t know” for literally every question I ask them. It seems like the other places in washoe county are good but this location, specifically their general manager and trainer just isn’t very helpful when you ask them a question. My opinion of the trainer is he’s cocky and that alone is obnoxious. Spends more time talking about his experience in the military than focusing on the purpose of the appointment you made to get a plan from him. My opinion of their gym is he’s oblivious to everything in his field. Imagine walking into an auto shop and asking the technician “excuse me, sir. My car is making this funny noise. Can you give me some advice on how I could diagnose it” and the technician replies back “I don’t know. I don’t know anything about cars” and then proceeds to flex on you with his tool collection. That would be pretty ridiculous right? Whatever field you work in, I expect you to know some thing about that field. I don’t care if you’re a gas station attendant. I expect you to know the difference between premium and regular. People want jobs but they don’t wanna know anything about their job. They wanna work in a specific industry, but they don’t wanna know anything about that industry and that’s where one stars come into the equation.
- TPThe reptile place5 days ago1.0The employees in here are extremely lazy and refused to help me sign up. I was having a hard time signing up online and instead of offering to help she was putting on lip gloss and showed me their little iPad to sign up. I told her that I couldn’t sign up online for some reason so I needed her to help me but refused to and said that the only way to sign up is online when that’s completely false. I’ve signed up for Planet Fitness multiple times in person and not once have I been refused like this. LAZY!!!!! Do better
- BJbrandon jackson6 days ago5.0If your looking for an affordable gym with some days being 24 hours a day. This is your place. It doesnt have a lot of super crazy equipment but it has what you need to start or continue your health journey.
- ATAngie TorresNov 14, 20254.0Great gym, variety of machines amd clean. Fellow truckers dont park overnight Security will make you leave. Dont stay after 0200.
- JDJenifer DavisNov 7, 20255.0Worth the membership for a shower every day. Very helpful when you're homeless.
Frequently Asked Questions About Planet Fitness
Where is Planet Fitness located in Reno?
Planet Fitness is located at 2863 Northtowne Ln, Reno, NV 89512.
What are the operating hours of Planet Fitness at Northtowne Lane?
Planet Fitness at Northtowne Lane is open 24 hours a day, 7 days a week.
What kind of workout environment does Planet Fitness provide?
Planet Fitness offers a welcoming, Judgement Free Zone® where members can build strength at their own pace with best-in-class equipment.
What services does Planet Fitness offer to its members?
Services include ClassicAccess, MobileApp, FreeICFT, ClassicWifi, WCPerks, guest privileges, tanning, massage chairs, hydro-massage, total body enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
How can I get membership pricing information for Planet Fitness?
You can find membership pricing details by visiting their website at https://www.planetfitness.com/gym-memberships or by using the Planet Fitness mobile app.
Is there a mobile app available for Planet Fitness?
Yes, Planet Fitness offers a mobile app available for download on both iOS and Android devices, offering hundreds of ways to get strong and access club features.
What are some nearby grocery stores where I can shop before or after my workout at Planet Fitness?
Nearby grocery stores include Wal-Mart and WinCo, which are convenient options for shopping before or after your visit to Planet Fitness.
Are there any entertainment or recreational spots near Planet Fitness?
Yes, you can visit Need 2 Speed, a facility offering go-kart racing, miniature golf, and festivals, perfect for fun activities before or after your workout.
What nearby services can assist me with locksmith needs near Planet Fitness?
KeyMe Locksmiths and minuteKEY are nearby services that can help with key and locksmith needs while you're in the area.
What options do I have for dining near Planet Fitness?
Nearby dining options include SNOWFOX restaurant, Baskin-Robbins for ice cream and frozen yogurt, Arby's fast food, and Sakana Sushi for Japanese cuisine, ideal for a meal or snack after your workout.