Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
287 reviews
5 stars
260
4 stars
8
3 stars1
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Erica and Jerilynn for their exceptional service.
Product Quality
There were mixed reviews regarding product quality, with some customers expressing dissatisfaction with the durability of glasses, while others were pleased with their purchases.
Efficiency
Customers appreciated the quick service and efficiency in handling eye exams and frame selections, often noting the promptness of their visits.
Atmosphere
The store environment was generally described as welcoming and friendly, although there were isolated reports of unprofessional behavior from staff.
- GMGeoff MillikanDec 31, 20255.0Jerilynn F was super helpful! Help me get dialed in on my style and ran a bunch of numbers on which way was the most cost-effective.
- NFNicole FranksDec 30, 20255.0Anna-Lynn was great! Went in for a screw for my Oakley's and she was able to replace it very quickly.
- TKTim KoskinenDec 21, 20255.0My optician At the Summit Mall, Jerilynn Fink, was extremely helpful with my frame selection, extremely professional, courteous, knowledgeable and also fun. These are the reasons that I always choose Lens Crafters as my "go to" store to get my new frames and lenses!
- LRluisa servin roldanDec 18, 20251.0This place has been a fraud for my husband they are terrible at giving you what you paid for. Do not get an eye exam there if you want a simple give and take service. It’s a nightmare for contact lens. Most unfriendly unhelpful staff we have ever delt with. We paid for services and 1 month after the exam cannot get our receipt or prescription. Go to eye mart. Glasses also for me with insurance were 500$ here at aye mart they were 230$ I recomend literally anywhere else. Lesson learned.
- ZLZuzka LightDec 1, 20255.0I was being very picky, taking my time to ask about a million questions, and the girls in the store were extremely sweet and patient with me. They were willing to help, and I would definitely recommend this store to anyone who needs prescription lenses, especially if it's your first time, because it can be quite confusing.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Michael Kors.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters?
LensCrafters is open Monday to Friday from 10:00 AM to 6:30 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is LensCrafters located in Reno?
LensCrafters is located at 13921 S Virginia St, Ste 116, Reno, NV 89511-2911, inside The Summit Sierra shopping center.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam appointment online by visiting LensCrafters' scheduling page.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Visa, MasterCard, Discover, cash, check, Apple Pay, and Android Pay.
Is there wheelchair access at LensCrafters?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
What nearby shopping options are available around LensCrafters?
Nearby shopping includes Old Navy, dressbarn, Charming Charlie, Gymboree, and The Freckled Frog antique store, all located in The Summit Sierra center where LensCrafters is also situated.
What nearby dining options can customers enjoy before or after visiting LensCrafters?
Customers can enjoy dining at nearby restaurants such as Chipotle Mexican Grill and Miguel's Mexican Food at the Summit, both located close to LensCrafters in The Summit Sierra center.
Are there fitness and wellness centers near LensCrafters?
Yes, nearby fitness and wellness centers include F45 Training Reno Summit gym, Adroitnith Fitness, Spavia Reno spa and massage therapy, and The Lash Lounge beauty salon.