Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
273 reviews
5 stars
247
4 stars
8
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Erica and Jerilynn for their exceptional service.
Product Quality
While most reviews highlighted positive experiences, there were some complaints about the quality of glasses, with reports of frames breaking shortly after purchase.
Convenience
Customers appreciated the availability of same-day appointments and quick service, especially for adjustments and repairs.
Atmosphere
The store was generally described as welcoming and pleasant, although there were isolated incidents of unprofessional behavior from staff.
Selection
The store offers a wide variety of frames and lens options, which customers found appealing.
- PPPaula PascucciNov 5, 20255.0Great Experience from the Eye Exam to The girls getting my glasses, both of them, but Jerilyn Fink was my girl I bought my glasses from Very Experienced and Very Professional!
- TWTed WNov 5, 20255.0Jerylyn and Erica were knowledgeable professionals that treated me with kindness and respect. They also knew the eye and optical business and style culture extensively. They provided me with 2 pairs of glasses for reading using a new prescription that performed flawlessly. Due to this experience I returned a few weeks later to re-fit an existing pair of sunglasses, purchased elsewhere, made adjustments at no charge. I won't hesitate to return in the future.
- KMKate McElroyNov 2, 20255.0From my eye exam to choosing my frames I couldn't be more pleased with my experience. Everything was explained, including all my options. I highly recommend them.
- NGNena GodinezOct 29, 20255.0I had visited this location before for personal needs but this afternoon I stopped by to pick a loved one up after an eye exam. Unexpectedly, I ended up purchasing a pair of glasses myself due to the outstanding experience thanks to Erica Barney! She was exceptionally helpful, going above and beyond to address every one of our needs with genuine care and attention to detail. What really stood out was how she took the time to dig for every possible discount and to explain everything. Her professionalism, patience, and dedication made the whole process stress-free and enjoyable. This is customer service at its finest—highly recommend this location to Reno folks.
- MCMoniqua CopelandOct 26, 20255.0The Lens Crafters summit was actually a lifesaver. I didn't have My glasses and i Couldn't find a eye Doctor on short notice and it was on a Sunday and low behold the lens crafters out in summit was open. I found a eye Doctor to perform my eye exam. And I was able to put in the order for my new glasses. So that could be back to normal and able to drive again. Thank you very much for all your help. It is really truly appreciated. Signed Mrs. Copeland
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Michael Kors.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters?
LensCrafters is open Monday to Friday from 10:00 AM to 6:30 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is LensCrafters located in Reno?
LensCrafters is located at 13921 S Virginia St, Ste 116, Reno, NV 89511-2911, inside The Summit Sierra shopping center.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam appointment online by visiting LensCrafters' scheduling page.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Visa, MasterCard, Discover, cash, check, Apple Pay, and Android Pay.
Is there wheelchair access at LensCrafters?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
What nearby shopping options are available around LensCrafters?
Nearby shopping includes Old Navy, dressbarn, Charming Charlie, Gymboree, and The Freckled Frog antique store, all located in The Summit Sierra center where LensCrafters is also situated.
What nearby dining options can customers enjoy before or after visiting LensCrafters?
Customers can enjoy dining at nearby restaurants such as Chipotle Mexican Grill and Miguel's Mexican Food at the Summit, both located close to LensCrafters in The Summit Sierra center.
Are there fitness and wellness centers near LensCrafters?
Yes, nearby fitness and wellness centers include F45 Training Reno Summit gym, Adroitnith Fitness, Spavia Reno spa and massage therapy, and The Lash Lounge beauty salon.