LensCrafters

4.8
1515 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5465 Meadowood Mall Cir, Reno, NV
89502-6710, United States

Hours

Reviews

4.8
1,515 reviews
5 stars
1,408
4 stars
42
3 stars
12
2 stars
4
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Diana and Sasha, for their friendliness, helpfulness, and professionalism.

Efficiency

Many reviews highlighted the quick service provided, with several customers noting that their issues were resolved in a matter of minutes.

Product Knowledge

Staff demonstrated strong knowledge about products and services, helping customers find the right glasses and lenses.

Positive Atmosphere

The store was described as inviting and pleasant, contributing to a positive shopping experience.

Mixed Experiences

While most feedback was positive, a few customers reported negative experiences related to long wait times and perceived lack of assistance.
  • JB
    Justin Boyle
    2 days ago
    5.0
    I was in for a repair and cleaning, in and out no issues. I will always give Lena crafters my business.
  • KB
    Karen Battiest
    5 days ago
    5.0
    Very friendly made the experience a pleasure.... Would recommend to anyone needing glasses or contacts... Would rate a 10 out of a 10.
  • JR
    Jamee Ruiz
    Nov 13, 2025
    5.0
    Went for an exam and bought some glasses. Patient care: 10/10 Customer service: 10/10 as well!! If you ever feel unsure while picking out some pairs, go to Lana. :)
  • SP
    Sierra Perryman
    Nov 4, 2025
    5.0
    Diana from LensCrafters in Meadowood mall was PHENOMENAL!!! She helped fix a broken and stubbornly crooked pair of sunglasses that I could not fix for the life of me. Such wonderful service and care for me and my sunnies
  • AB
    Ali Behnoud
    Nov 3, 2025
    5.0
    I had my glasses fixed just before close and Diana at the Meadowood Mall location in Reno, NV was a lifesaver! She was able to get it done even close to closing time and was very professional and kind! Thank you again!! A.J. B.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.