LensCrafters

4.8
1522 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5465 Meadowood Mall Cir, Reno, NV
89502-6710, United States

Hours

Reviews

4.8
1,522 reviews
5 stars
1,414
4 stars
42
3 stars
12
2 stars
4
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Diana, Sasha, and Reina.

Efficiency

Many customers noted quick service and efficient problem-solving, especially regarding repairs and adjustments to glasses.

Product Knowledge

Staff members were frequently commended for their knowledge about products and prescriptions, helping customers make informed choices.

Communication Issues

Some customers experienced poor communication regarding appointment scheduling and insurance processing, leading to frustration.
  • NT
    Nicole Thompson
    6 days ago
    5.0
    Just had my first eye exam in a long time here, everyone was very polite and helpful, especially Lana she was very knowledgeable about the frames and helped me pick the ones just right for me. Thank you so much and I can't wait to come back!
  • BK
    Ben Kaplan
    Dec 23, 2025
    5.0
    Thanks Diana for helping adjust my glasses and the great customer service!
  • MT
    Mele Tupou
    Dec 18, 2025
    5.0
    ReinaElizabeth was so sweet great customer service, communication was amazing beautifully explained. She helped me pick out what was best for my baby and she delivered.
  • RR
    Ryianna Rimon
    Dec 18, 2025
    5.0
    Lana is a great help. She was very informative about which glasses to purchase, wasn’t overbearing, and she’s a breath of fresh air of what i’ve experienced before with other salespeople. Not only was she informative, but she helped a lot with which frames fit my friend’s face shape. I’d recommend Lana to anyone!
  • WR
    William Ramous
    Dec 15, 2025
    5.0
    Diana was amazing at lens crafters, she was super sweet and attentive! Definitely recommend this place!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.