Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
697 reviews
5 stars
650
4 stars
15
3 stars6
2 stars6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendliness, professionalism, and willingness to go above and beyond for customers.
Knowledgeable Staff
Many reviews highlighted the expertise of staff members, particularly Dagmar, Kyle, and Ashley, in helping customers choose frames and understand their options.
Quick Service
Customers appreciated the efficient service, with many noting that their visits were handled promptly without feeling rushed.
Positive Experiences
Overall, customers reported very positive experiences, often mentioning their satisfaction with the service and willingness to return.
Repair Services
The business was commended for its quick and effective repair services, helping customers with issues like broken glasses.
- SSSamNov 16, 20255.0This is the best LensCrafters location I've been to! The staff is very knowledgeable and goes above and beyond.
- ETERIKA TERRAZASNov 13, 20255.0Teresa gave the best customer service. Highly recommend her service @ this location. Staff is awesome and amazing.
- NWN WilliamsOct 31, 20255.0I had an excellent experience with Ashley Freeman! She provided outstanding customer service—professional, attentive, and genuinely helpful throughout the entire process. Ashley went above and beyond to make sure everything was handled smoothly and efficiently. It’s rare to find someone so patient and dedicated to customer satisfaction. Highly recommend her for anyone looking for top-quality service! Thank you Ashley ❤️
- RGRoberto GomezOct 21, 20255.0I am very pleased with the Staff from LensCrafters at the Craig location. Everyone there showed they genuinely care about their customers. I will like to personally thank Kyle for how awesome he was that day; he is amazing. From the moment we enter the store. He greeted all of us and made us feel welcomed. He even made my kids paper animals so that they could play while we found the best glasses. He truly went above and beyond for us. We are very grateful
- SEShannah Lynch [Booker ES]Oct 16, 20255.0Good evening, I had the best experience in a long time. I went to lensCrafters to have an eye exam also to purchase new glasses, I was so pleased that Stephanie F. was assisting me. She-was so kind very pleasant during our interactions.she had me smiling the whole time I was there.. Stephanie F. was very thorough. She knew her job and product. I hadn’t smiled like that in a very long time. She absolutely made my day! Stephanie sure is someone that I would definitely go back to see for my next purchases. She’s a keeper for the company . Next time you need to purchase some glasses, stop by and see Stephanie F. You Rock🧡
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Oakley, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, and Armani Exchange among others.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam through LensCrafters' online appointment system via their scheduling link on their website.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer any special services for contact lens wearers?
Yes, LensCrafters provides contact lens fittings and evaluations, which include detailed measurements to determine the right lenses for you, with an additional fee for this service.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses or contact lenses, and any questions you may have for the optometrist.
Are there nearby dining options to visit before or after your appointment at LensCrafters?
Yes, you can visit nearby restaurants like Pizza Baby for pizza, Wing Zone Hot Chicken and Wings for chicken and burgers, or Don Tortaco Mexican Grill for Tex-Mex cuisine.
What other eye care providers are located near LensCrafters?
Nearby you can find other eye care providers like Progressive Eyecare and Pearle Vision Center for additional options or services.
Are there useful nearby services for LensCrafters customers?
Yes, nearby services include Southwest Medical Associates for general medical care and Wells Fargo Bank for banking needs, helpful for customers combining errands.