LensCrafters

4.8
711 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1513 W Craig Rd, North Las Vegas, NV
89032-0234, United States

Hours

Reviews

4.8
711 reviews
5 stars
662
4 stars
15
3 stars
7
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with staff members like Ashley, Dagmar, and Kyle frequently mentioned for their helpfulness and professionalism.

Quick Service

Many customers appreciated the quick turnaround for services, including eye exams and glasses repairs, often completed in a timely manner.

Welcoming Atmosphere

Customers consistently noted the friendly and welcoming environment of the store, making them feel comfortable during their visits.

Product Knowledge

Staff demonstrated strong knowledge of products and services, helping customers make informed decisions about their eyewear.

Repair Services

The business received positive feedback for efficiently handling repairs, even for glasses not originally purchased at the location.
  • TM
    Terri McCoy
    3 days ago
    3.0
    Ashley was excellent. However after that everything has gone down hill. Ordered two pair of glasses, one for distance and one for reading. I was told that they would be ready in two weeks. After four weeks I called and the distance glasses were in. I asked them to mail them and received them. However, again, wrong frame, wrong lenses. I paid for the darkest changing lenses, nope and wrong frame. On January 3rd I was told that they would reorder my reading glasses. Called on January 10th about wrong frame and lenses. Now they have to reorder the distance glasses. BUT, they are also saying they have to reorder the reading glasses. I thought they already did that. I will NEVER go to Lenscrafters again, I don't care if the glasses cost twice as much. On top of it all before the discount the glasses cost $695.00. Definitely not cheap. I have been wearing glasses for 51 years and never had this happen to me. I worked in an opticians office and nothing like this ever happened while I worked there either. Just thought others should be aware. Ashley should leave there and get a job in an opticians office. She is very nice and knowledgeable.
  • LP
    Lou Pick
    6 days ago
    5.0
    Ashley was great. I got my lenses at a different eye doctor and they were making me very dizzy so I came in and she changed out the lenses and put my old ones back in and was great
  • DW
    Darla Wilson
    Dec 30, 2025
    5.0
    provided information, Professionalpatient, good listener, knowledgeable, and kind
  • SR
    Stephanie Reed
    Dec 17, 2025
    5.0
    A truly beyond exceptional experience. When I had almost given up hope of finding a place that could help me in my unique situation, I was graced by Angel(she really is) on the phone. I was absolutely frantic trying to find a same day set of glasses for my daughter, taking midterms and unable to see her tests, just praying for a miracle. Angel assured me right away, that she would be more than happy to help me. I was a little apprehensive about how this would go, given other places I had already been to and completely shutdown. All of the associates welcomed me into the store right away and was asked to sit and wait until they were finished with their current clients. It felt like forever, but in reality, it was only about 15-20 minutes. When Ryan sat down to help me and get me started, I was meet with kindness and grace. He completed a brand new set of glasses for my daughter in under 15 minutes & I walked out giving my daughter the gift of sight again! Thank you all so much!
  • CO
    Charles O'Neill
    Dec 16, 2025
    5.0
    I needed a nose pad on my glasses. They were the closest eyeglass I could find. I didn't even buy my glasses there but I walked in and they fixed them in 2 minutes for free. Kyle was great and helped us out.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.