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LensCrafters

4.8
(729 reviews)

Business Details

1513 W Craig Rd, North Las Vegas, NV
89032-0234, United States
(702) 399-7667

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1513 W Craig Rd, North Las Vegas, NV
89032-0234, United States

Hours

Reviews

4.8
729 reviews
5 stars
678
4 stars
15
3 stars
7
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, particularly from staff members like Dagmar, Ashley, and Teresa, who are noted for their helpfulness, patience, and professionalism.

Knowledgeable Staff

Customers frequently mention the staff's expertise in helping them choose frames and lenses, with specific praise for their ability to explain options and provide tailored recommendations.

Mixed Experiences

While many reviews are positive, there are some complaints regarding issues with orders, such as incorrect frames and delays, indicating inconsistency in service quality.

Welcoming Atmosphere

The store is described as friendly and inviting, with staff making customers feel comfortable and valued during their visits.
  • JC
    Jo-Anne Caruselle
    6 days ago
    5.0
    Angel was fantastic. She was helpful and knowledgeable, and helped me make my decisions.
  • KK
    Keri
    Feb 24, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had the absolute best experience at LensCrafters thanks to Dagmar — she is ahhhmazing! From the moment I walked in, she went above and beyond to make sure I felt comfortable, heard, and taken care of. Her customer service is truly like no other. Dagmar took the time to really listen to what I wanted, offered thoughtful and honest advice, and helped me choose frames that not only look great but fit perfectly with my lifestyle. She is incredibly knowledgeable, patient, and understanding — never pushy, just genuinely helpful. You can tell she truly cares about her customers and takes pride in what she does. It’s rare to find someone who combines professionalism, warmth, and expertise so effortlessly. If you’re going to LensCrafters, ask for Dagmar — you will not be disappointed!
  • PP
    Paul
    Feb 16, 2026
    5.0
    Dagmar provided outstanding service during my recent visit, and I would highly recommend her and this LensCrafters location to anyone. I went in to purchase eyeglasses and ended up purchasing sunglasses as well because of how helpful Dagmar was. From the moment I walked in, she was friendly, professional, and very attentive to what I needed. She took the time to explain my options, helped me understand my insurance benefits, and never made me feel rushed or pressured. Dagmar was extremely knowledgeable about different frames and lenses, and she patiently answered all of my questions. She helped me pick out styles that not only looked great but also fit comfortably and matched my daily needs. I left feeling confident and excited about my order. What really stood out was how much she genuinely cared about getting everything right. She double-checked my order, made sure the fit and selections were perfect, and made the whole process feel personal rather than just another transaction. Employees like Dagmar are the reason I will definitely come back to this LensCrafters and recommend it to friends and family. If you are going to this location, ask for Dagmar—she is the best and deserves recognition for her excellent customer service.
  • RE
    Ricardo Elorza
    Feb 13, 2026
    5.0
    Dagmar Storms helped me out, she was extremely helpful! Great communication, helped me choose glasses that fit me perfectly! One of a kind, thank you!!
  • MK
    Marcy Kulakow
    Feb 12, 2026
    5.0
    Dagmar was a great help figuring out the best frames, colors, lens types, and deals to get the glasses I loved with the funds I had available for this purchase.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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