LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Numerous reviews highlight exceptional customer service, particularly from staff members like Dagmar, Ashley, and Teresa, who are noted for their helpfulness, patience, and professionalism.
Knowledgeable Staff
Customers frequently mention the staff's expertise in helping them choose frames and lenses, with specific praise for their ability to explain options and provide tailored recommendations.
Mixed Experiences
While many reviews are positive, there are some complaints regarding issues with orders, such as incorrect frames and delays, indicating inconsistency in service quality.
Welcoming Atmosphere
The store is described as friendly and inviting, with staff making customers feel comfortable and valued during their visits.
JC
Jo-Anne Caruselle
6 days ago
5.0
Angel was fantastic. She was helpful and knowledgeable, and helped me make my decisions.
KK
Keri
Feb 24, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
I had the absolute best experience at LensCrafters thanks to Dagmar — she is ahhhmazing! From the moment I walked in, she went above and beyond to make sure I felt comfortable, heard, and taken care of. Her customer service is truly like no other.
Dagmar took the time to really listen to what I wanted, offered thoughtful and honest advice, and helped me choose frames that not only look great but fit perfectly with my lifestyle. She is incredibly knowledgeable, patient, and understanding — never pushy, just genuinely helpful. You can tell she truly cares about her customers and takes pride in what she does.
It’s rare to find someone who combines professionalism, warmth, and expertise so effortlessly. If you’re going to LensCrafters, ask for Dagmar — you will not be disappointed!
PP
Paul
Feb 16, 2026
5.0
Dagmar provided outstanding service during my recent visit, and I would highly recommend her and this LensCrafters location to anyone.
I went in to purchase eyeglasses and ended up purchasing sunglasses as well because of how helpful Dagmar was. From the moment I walked in, she was friendly, professional, and very attentive to what I needed. She took the time to explain my options, helped me understand my insurance benefits, and never made me feel rushed or pressured.
Dagmar was extremely knowledgeable about different frames and lenses, and she patiently answered all of my questions. She helped me pick out styles that not only looked great but also fit comfortably and matched my daily needs. I left feeling confident and excited about my order.
What really stood out was how much she genuinely cared about getting everything right. She double-checked my order, made sure the fit and selections were perfect, and made the whole process feel personal rather than just another transaction. Employees like Dagmar are the reason I will definitely come back to this LensCrafters and recommend it to friends and family.
If you are going to this location, ask for Dagmar—she is the best and deserves recognition for her excellent customer service.
RE
Ricardo Elorza
Feb 13, 2026
5.0
Dagmar Storms helped me out, she was extremely helpful! Great communication, helped me choose glasses that fit me perfectly! One of a kind, thank you!!
MK
Marcy Kulakow
Feb 12, 2026
5.0
Dagmar was a great help figuring out the best frames, colors, lens types, and deals to get the glasses I loved with the funds I had available for this purchase.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Oakley, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, and Armani Exchange among others.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam through LensCrafters' online appointment system via their scheduling link on their website.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer any special services for contact lens wearers?
Yes, LensCrafters provides contact lens fittings and evaluations, which include detailed measurements to determine the right lenses for you, with an additional fee for this service.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses or contact lenses, and any questions you may have for the optometrist.
Are there nearby dining options to visit before or after your appointment at LensCrafters?
Yes, you can visit nearby restaurants like Pizza Baby for pizza, Wing Zone Hot Chicken and Wings for chicken and burgers, or Don Tortaco Mexican Grill for Tex-Mex cuisine.
What other eye care providers are located near LensCrafters?
Nearby you can find other eye care providers like Progressive Eyecare and Pearle Vision Center for additional options or services.
Are there useful nearby services for LensCrafters customers?
Yes, nearby services include Southwest Medical Associates for general medical care and Wells Fargo Bank for banking needs, helpful for customers combining errands.
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