AW
Amarawansa Wijesekara
Jan 20, 2026
On January 19, 2026, my wife and I visited Quest Diagnostics – North Decatur for a blood test. We had also been there the previous day.
From the moment we entered, we noticed a level of kindness, compassion, and genuine care that is rarely seen elsewhere. Every staff member treated clients with respect and warmth.
The staff member who attended to me, Miss Melanie, was exceptionally professional, patient, and friendly. Even when I made a small mistake, she explained everything clearly and kindly. I told my wife, “Miss Melanie is truly a wonderful person.” My wife said, “The lady who helped me was also very kind.”
A few days earlier, another lady who assisted us looked very much like Miss Melanie’s sister — she, too, was incredibly helpful and caring.
After recalling an unpleasant experience at another center, we decided that even though the North Decatur location is about six miles farther from our home, we will continue to come here in the future.
Our sincere thanks and warm wishes go to Miss Melanie and the entire Quest Diagnostics – North Decatur team for their excellent service and kindness.
________________________________________