ER at West Craig Road, an Extension of Centennial Hills Hospital, located in Northwest Las Vegas, staffed with emergency medicine physicians, nurses, imaging and laboratory staff. It features six treatment rooms with an additional three rapid medical exam rooms, advanced imaging services such as computed tomography (CT), ultrasound, and X-ray and an on-site laboratory and a decontamination room with showers. ER at West Craig uses the Cerner FirstNet electronic medical record system that is compatible with Centennial Hills Hospital and other Valley Health System facilities, and enables patients to access their private health information online.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.