Warby Parker Downtown Summerlin

Reviews

• CB

  COLOR ME BRONZE

  6 days ago
  5.0
  Eaden was such a pleasure to work with. She helped me from start to finish and it was a very smooth process. I will definitely be going back for more glasses.
• RM

  Rickie Mack

  Mar 7, 2026
  5.0
  Holly at Warby Parker is amazing! ⭐️ During our recent visit to Warby Parker, we purchased three pairs of glasses for our family, and Holly made the entire experience an A+ from start to finish. She was friendly, patient, and incredibly helpful while we tried on different styles. Holly took the time to answer our questions, offer great suggestions, and made sure each of us found frames we loved. Customer service like that really stands out, and she made the whole process smooth and enjoyable. If you’re visiting Warby Parker, we highly recommend asking for Holly! The Mack
• SG

  Samuel Garger

  Mar 5, 2026
  1.0
  I came in a week before my appointment and was told that my insurance would cover my appointment only to arrive at my appointment and be told that everything would be out of pocket since my vision insurance was out of pocket. I’m not giving a bad review because they’re not in network. I’m giving a bad review because I made a concerted effort to confirm that everything was good only to take work off and drive to my appointment and find out that it was not. My insurance is VSP by the way. So if you have VSP be warned.
• CC

  Charisma Collins

  Feb 28, 2026
  1.0
  I went here on 2/19/2026 for an eye exam. Because you do not accept my insurance, I was told by the doctor that she would send me my bill that Saturday so I could submit it to my insurance company for reimbursement. I called again on Monday, 2/23/2026, and spoke with a customer service representative who said he would email the office to have my bill sent to me. As of today 2/28 2026, I still have not received anything. I called once more and was placed on hold while another representative sorted things out, but the call was disconnected on their end. This level of customer service is extremely disappointing. If I do not receive my bill promptly, I will move forward with disputing the charge with my bank.
• ST

  Summer Thomas-Harris

  Feb 21, 2026
  5.0
  I had a fantastic experience at Warby Parker. The staff was incredibly helpful, knowledgeable, and genuinely friendly from the moment we walked in. They made the entire process feel seamless and stress-free, guiding us through the selection with ease and confidence. The selection of frames was excellent, with plenty of stylish options to choose from. What stood out most was how efficient everything was — we were in and out in under 30 minutes without ever feeling rushed. As a bonus, even my 4-year-old stayed happily entertained thanks to the thoughtful touches around the store, including the books available to browse. It made the visit easy and enjoyable for our whole family. Highly recommend for anyone looking for a smooth, welcoming eyewear shopping experience.

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