Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Downtown Summerlin
1980 Festival Plaza Dr., Las Vegas, NV
89135, United States
Hours
Reviews
4.8
312 reviews
5 stars
293
4 stars3
3 stars2
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Holly, Celeste, and Ramon.
Product Selection
The store offers a wide variety of high-quality frames and lenses, which customers found appealing and affordable.
Overall Experience
Many reviews highlighted a smooth and enjoyable shopping experience, with efficient processes and no pressure sales.
Professionalism
The staff, including optometrists, were noted for their professionalism and thoroughness during eye exams and frame selection.
Negative Feedback
A few customers reported negative experiences related to judgmental attitudes from staff, indicating inconsistency in service quality.
- LMLori Muehlhausen2 days ago5.0The sales personnel she was amazing. I was early and she stayed withe the entire time until my eye exam. She made me feel like family. Veryprofessional and knowledgeable. I even got s hug when I was leaving the store. Now that's a plus.
- KBKelly BrolinJan 8, 20265.0I love this Warby location! The associates are always kind and helpful, whether I'm getting new frames or need an adjustment to my existing glasses!
- BCBernard CJan 7, 20265.0My son recommended that I should try Warby Parker. I loved the excellent customer service, many options of frames and styles. Celeste was very knowledgeable, helpful and quite personable. I truly enjoyed the experience and would recommend Warby Parker to my friends.
- TSTracey SchreiberJan 3, 20265.0Ramon went above and beyond to help figure out my complex prescription, balance and fit multiple pairs, and all with the utmost customer service! So grateful 🙏🏻
- TKTravis KingDec 22, 20255.0Holly was fantastic from start to finish. She took the time to really understand what I was looking for style-wise, presented several great options, and made the entire process easy. She even helped me navigate my insurance and got me locked into the perfect pair. Huge shout-out to Holly for making this such a smooth experience, especially during the otherwise stressful holiday season.
Frequently Asked Questions About Warby Parker Downtown Summerlin
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Downtown Summerlin offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and optical measurements with an optician available.
What are the store hours for Warby Parker Downtown Summerlin?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need to bring anything for an eye exam or to buy prescription glasses?
You only need your eyes to browse and try on frames. For prescription purchases, it's helpful to bring a digital or physical copy of your current prescription and any FSA or HSA cards you plan to use. Note that this is a cashless location accepting only credit or debit cards.
Does Warby Parker Downtown Summerlin accept vision insurance?
Yes, they are in-network with several major insurance carriers and accommodate out-of-network benefits; coverage varies by location or plan.
Are measurements and adjustments available at the store?
Yes, they provide necessary optical measurements and offer complimentary lifetime adjustments for all Warby Parker frames with an optician on site.
What is the return and exchange policy at Warby Parker Downtown Summerlin?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories purchased in-store or online, including contact lenses in original, unopened boxes.
Does Warby Parker Downtown Summerlin offer gift cards?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for immediate use.
What nearby places can I visit when I come to Warby Parker Downtown Summerlin?
You can visit The Shoppes At Summerlin shopping center for various shopping and grocery options, L’OCCITANE en Provence for beauty products, or relax at Southern Roots restaurant, all conveniently close by.
Are there any nearby businesses that can assist with financial or legal services near Warby Parker Downtown Summerlin?
Yes, nearby you will find SecurityNational Mortgage Company, Citywide Home Loans, Forbes Realty Group, O’Grady Law Group, and Windermere Excellence offering financial and legal services.
How can nearby transit or shopping centers help me when visiting Warby Parker Downtown Summerlin?
Visiting Warby Parker at Downtown Summerlin allows easy access to nearby shopping centers like The Shoppes At Summerlin, where you can also find electronics from Apple Summerlin and jewelry stores like Zales, making it convenient to combine errands or shopping trips.