Many customers praised the friendly, professional, and helpful staff, highlighting specific employees for their exceptional service.
Service Issues
Several reviews mentioned problems with upselling, billing discrepancies, and lost test results, leading to dissatisfaction.
Ease of Use
Customers found the process of scheduling tests and obtaining results to be generally easy and efficient, although some experienced issues with the website.
Mixed Reliability
While some customers reported quick and accurate results, others expressed concerns about the reliability of test results and the company's practices.
EM
Ellie Fischbacher Maldonado
Dec 2, 2025
1.0
Terrible experience. They will totally scam you and upsell you a product you are not looking to be tested for. I called in for one test only which cost $600 and ended up with a test that was $1500 and did not even cover the one other drug that you need to be concerned about if you have been roofied. At the end they will read back a transcript that shows that you agreed but only because they made it very confusing and upsold you something you did not need. Totally unethical.
SS
Shaheer Shah
Dec 1, 2025
1.0
They say their annual consortium fee is 199.95$ but they charged me 199.95$ for just the three months and then again charged me another 199.95$ in the name of service agreement. I don't recommend them
DG
Donna Gonzalez
Nov 18, 2025
5.0
I like this "insurance" that if I need services like this I have it ready. Thank you for providing this type of option for those that have very limited needs.
SA
Sailing Aristos
Nov 10, 2025
5.0
Very polite, professional, and fast. Results in less than three days.
JM
james mendez
Sep 30, 2025
5.0
Outstanding platform, easy to use. Great customer service experience. Very happy.
Frequently Asked Questions About US Drug Test Centers
What services does US Drug Test Centers provide?
US Drug Test Centers is a drug testing laboratory offering various drug testing services.
Where is US Drug Test Centers located?
US Drug Test Centers is located at 3007 W. Horizon Ridge Pkwy, Suite 200, Henderson, NV, 89052, US.
What are the contact phone numbers for US Drug Test Centers?
You can reach US Drug Test Centers by calling +1 702-984-3337 (local) or +1 866-566-0261 (main phone).
What time zone is US Drug Test Centers operating in?
US Drug Test Centers operates in the America/Los_Angeles time zone.
Is US Drug Test Centers close to other medical or health service providers?
Yes, US Drug Test Centers is near several health-related providers including The Medical Spa.Henderson, Harmony Healthcare, and Seven Hills Surgery Center, making it convenient for combined health-related visits.
Are there any nearby therapy or counseling services near US Drug Test Centers?
Yes, Themes of Therapy and Mandy Squires - Interconnections Therapy are located nearby, offering counseling and mental health services.
Can customers easily access real estate or property management services near US Drug Test Centers?
Yes, Graham Team Real Estate Advisors and PureCare Living, which provide real estate and property management services, are located near US Drug Test Centers.
Does US Drug Test Centers have nearby pediatric or family health care providers?
Nearby pediatric and family health care providers include My Kid's Doctor, Pendiatrics, and The DOCS Primary Care, supporting comprehensive family health needs in the area.
Which nearby places could customers visit before or after their appointment at US Drug Test Centers for wellness and aesthetic services?
Customers might visit The Medical Spa.Henderson, Hiraya Grande Beauty, or Signature Plastic Surgery nearby for wellness and beauty treatments.
How can nearby medical specialists complement services at US Drug Test Centers?
Nearby specialists such as George Foster MD LTD (obstetrics and gynecology), Claudia Krispel, M.D.,Ph.D., Meadows Retina (optometrist), and Monica J. Wall (internal medicine) provide complementary medical services to those seeking drug testing.