Planet Fitness

4.2
563 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
260 E Lake Mead Pkwy, Henderson, NV
89015, United States

Hours

Reviews

4.2
563 reviews
5 stars
348
4 stars
125
3 stars
24
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, welcoming, and helpful, particularly highlighting individuals like Danny and Arlene.

Cleanliness Issues

While some reviews noted cleanliness, others reported dirty bathrooms, overflowing trash cans, and a general lack of maintenance in certain areas.

Temperature Control

Multiple customers expressed dissatisfaction with the gym's temperature, citing issues with air conditioning and overall warmth.

Equipment Maintenance

Feedback indicated that some gym equipment was in need of repair or replacement, with complaints about broken machines and clunky operation.

Customer Service Concerns

Several reviews highlighted poor customer service experiences, including rude staff interactions and difficulties with billing and membership issues.
  • EG
    E Gonzales
    Nov 9, 2025
    4.0
    Large gym. Machines are usually available. The staff is hit or miss. Arlene is by far the friendliest there. The others are usually talking amongst themselves and never greet anyone.
  • EV
    Edward Vodek
    Nov 6, 2025
    5.0
    clean plenty of room attendants nice
  • BW
    Bridgette Wasson
    Nov 5, 2025
    5.0
    Visited while in the area for a shower and to use the massage chairs. The staff was friendly and on it. Bathrooms were being cleaned. Showers have rainfall heads, a little shelf for your items, and soap dispensers. They even have shower pans so the water stays in the shower. Large curtains for privacy and the changing area was large with a large curtain as well.
  • CC
    Cyndi “Cyn” Carpluk
    Nov 2, 2025
    5.0
    24 hours, lots of equipment and no judgments. Makes getting into shape a positive experience.
  • SV
    Steve Vowels
    Oct 29, 2025
    5.0
    Has latest exercise equipment. Manager is a great guy and keeps the gym clean and equipment well maintained. Great deal on membership!

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Henderson?

Planet Fitness in Henderson is open 24 hours a day, 7 days a week.

Where is Planet Fitness located in Henderson, NV?

Planet Fitness is located at 260 E Lake Mead Pkwy, Henderson, NV 89015.