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Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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- Cash onlyNot available
Location
Hours
Reviews
3.8
24 reviews
5 stars
17
4 stars0
3 stars0
2 stars0
1 star
7
- CNChanning NorrisNov 15, 20251.0I have been dealing with national seating and mobility for over 4 years. The experience was great when John was here. He was capable of getting you the things you need and didn’t put any personal bias on things. Now John has retired unfortunately and we are left to deal with Eric. I received referrals to get my son a car seat, a wheelchair, and a gait trainer in June 2024. I did not meet with Eric until January 2025. This was after my son had a stroke and was left with more deficits than before. Which emphasizes the importance of promptly getting him the equipment he needs. Upon meeting with Eric, I was met with instant judgements about my son’s condition and he disagreed with doctors about the equipment necessary. He told me “I’m not going to order a car seat” and was concerned about compliance with equipment because he goes in peoples houses and sees equipment sitting in the corner. I don’t understand how that applies to my situation. I was asked to send pictures of my son in his equipment to prove he used it. I sent the pictures and my son was still never ordered any equipment not even the wheelchair which is clear he needed being that he can’t walk. Eric said he has to present the information to insurance like it is the court of law. Eric then went to my physical therapist and told her my apartment is too small for the gait trainer. Which is actually insane. I received my previous gait trainer in an apartment smaller than this. I also made sure I carried the gait trainer my previous wheelchair and my son up and down stairs daily to get my son his much needed exercise. I brought these concerns up to Stephanie who used to be caring but she just brushed them off and ignored what was said. I was then told by Eric and Stephanie that insurance is denying car seats. Still no orders for the other equipment. At this point I decided to switch companies because who in their right mind would continue tolerating this. I got the referrals in June 2025 for Numotion. And would you believe it, insurance approved the car seat! Also, the wheelchair and gait trainer were approved. It is now mid November and I have all three pieces of equipment. I don’t blame Stephanie for her calling and telling me insurance is denying them as I’m sure she got that information from Eric who doesn’t seem to actually care about the needs of his customers. Apparently Eric is an expert in equipment, musculoskeletal disorders, neurological deficits and a terrible lawyer being that he can’t get things approved. Eric knows more than people with doctorate degrees who have been doing this for years. Seriously though, Eric is someone who is not honest and does not advocate for the needs of the client. For anyone reading this avoid Eric, avoid NSM because clearly they don’t care about the needs of the people they serve. If anyone has information on how to report Eric and NSM, please post it as a review so people know moving forward.
- LDLauren DaileyOct 25, 20251.0We purchased a Bruno Stair lift for my mother one year ago. At about $8K this was a BIG investment for us. The stairlift was installed and up and running in a reasonably timely manner. The lift has been very helpful to keep my 89 year old mother in her home of 30 plus years. We had a problem about 3 months in and had to contact our representative, Kevin M at National Seating & Mobility, to warranty the wiring harness. Kevin got right on it and made everything right. That was wonderful service. Now, here we are six months later and another small issue has arisen. I tried to reach out again to Kevin M only to find out his number is no longer in service. Hmmm. I then called National Seating & Mobility (Henderson Nevada). At first I was transferred from one department to another. Finally, I am told, they no longer do any service. Told they made a company decision to close down the service and install department. They do no service, no warranty, no nothing. I have to call some other company and figure it out myself!!! Really!!! Bruno has a 5 year warranty but this company collected their money on install and now have washed their hands of any follow-up customer service for their existing customers. I am left to navigate any warranty issues or questions or any kind of help I might need on my own. WTH. Think twice before choosing this company. They have not been there for me when I need them to be. This is not standing behind their work/installs. Choosing National Seating & Mobility was a terrible mistake.
- JCJusto CerenioMar 21, 20245.0Great stairlift installation. Kevin M. of National Seating & Mobility did a phenomenal job from precise measurements to final installation. A marvel of engineering! Well deserved 5 stars.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility offers one-of-a-kind mobility solutions including stair lifts, vehicle lifts, and ramps designed to be comfortable, safe, and tailored to each client's needs.
What is the main goal of National Seating & Mobility in serving clients?
Their focus is to deliver independence and self-reliance to clients, offer reassurance to families and caregivers, and provide professional clinical support to physicians and therapists.
Where is National Seating & Mobility located?
They are located at 7360 Eastgate Road, Suite 115, Henderson, NV 89011, USA.
What are National Seating & Mobility's business hours?
They are open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Which areas does National Seating & Mobility serve?
They serve clients in Las Vegas, Henderson, Laughlin, Mesquite, and Boulder City regions.
How can customers contact National Seating & Mobility?
Customers can reach them by phone at +1 702-565-5570, by fax at +1 800-264-9032, or via email at accessmobility@nsm-seating.com.
Can customers visit National Seating & Mobility in person to shop?
Yes, National Seating & Mobility offers in-store shopping and accepts credit and debit card payments.
Are there any nearby wineries customers might visit around National Seating & Mobility in Henderson?
Yes, customers can visit Grape Expectations and Vegas Valley Winery nearby, which offer wine tasting and events, making them great spots to check out before or after visiting National Seating & Mobility.
What nearby services might be helpful for clients of National Seating & Mobility?
Nearby businesses like Apria Healthcare provide home health care and medical supplies, which could complement mobility solutions offered by National Seating & Mobility.
Are there any recreational or fitness facilities near National Seating & Mobility?
Yes, nearby places like Crossfit 2 Serve gym and Vegas Valley Batter's Box batting cages and sports venues offer fitness and recreational options to customers visiting the area.