Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,087 reviews
5 stars
1,019
4 stars14
3 stars5
2 stars5
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Luth, Maja, and Erin.
Quality of Service
While many reviews highlighted quick and effective service for adjustments and repairs, there were isolated complaints about poor quality in lens fitting and rude behavior from some staff.
Efficiency
Customers frequently noted the promptness of service, with many being in and out quickly for adjustments and repairs.
Positive Experiences
Numerous reviews reflected a high level of satisfaction with the overall experience, including thorough eye exams and helpful assistance in selecting frames.
- SMSophia MaestasNov 17, 20255.0I want to thank Erin for great service. For me and my daughter. She helped a lot with everything thank you Erin.
- DWDerrick WilkersonNov 14, 20255.0I had an amazing experience at LensCrafters at the Galleria Mall thanks to Maja! She went above and beyond to help me find the perfect pair of glasses. She was patient, knowledgeable, and genuinely wanted me to walk out feeling confident in my choice. Her customer service was exceptional from start to finish. Thank you!
- SMSummer MaestasNov 14, 20255.0I wanted to thank Erin at lens crafters in galleria mall. She was amazing with helping with my prescription and fit me perfectly for my new glasses. Ordering the glasses was great and pick up was just as good. Thank you Erin .. I may even have her look over my daughter’s order to make sure we are getting charged what the insurance covers for my daughter. Thank you Erin.
- JSJames StrunkNov 9, 20255.0Awesome customer service as always.Maya was very helpful throughout the whole process.She helped me find alternative resources to help me save some additional money on my new sets of glasses.I bought two because of her helpfulness.
- SGShiquita GrayOct 22, 20251.0Poor quality. I re-used my frame and only had the lens replaced. The lens was placed into the frames unevenly. I went back and showed them. They told me that was normal. The lady behind the counter was extremely rude. She kept snatching my glasses from me claiming to clean them and she kept putting even more smudges on them. Nancy to cut the lens was nice but she told me that my lens were even when clearly they were not even. I this obviously effected my vision. I went to the Lenscrafters on Eastern and they told me that my lens were in fact not sitting in the frames correctly. Guess what...they fixed it!! I would advise you to stay away from the Lenscrafters in the Galleria mall. They don't care about they quality of their work. This review is not about the Dr.'s office. Only Lenscrafters.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What kind of eye care services does LensCrafters in Henderson offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyeglass brands.
Which designer brands are available at this LensCrafters location?
This LensCrafters location carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does this LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at 1300 W Sunset Rd?
The store is open Monday to Thursday from 9 AM to 7 PM, Friday and Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 6 PM.
Can I schedule an eye exam appointment online for this LensCrafters?
Yes, you can schedule an eye exam appointment online via their scheduling link provided on their website.
What payment methods are accepted at this LensCrafters?
They accept various payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Does LensCrafters in Henderson offer in-store pickup services?
Yes, this location offers in-store pickup service for eyewear products.
What nearby stores can I visit after shopping for eyewear at LensCrafters?
Nearby stores include Sunglass Hut for additional eyewear options, rue21 for fashion and clothing, and Prestige Jewelry and Gifts for jewelry shopping.
Are there good dining options near LensCrafters to visit before or after my appointment?
Yes, you can enjoy meals at nearby restaurants such as Auntie Anne’s for pretzels, Sticks and Shakes Galleria for desserts and fast food, and Red Robin Gourmet Burgers for American cuisine.
How can nearby optometry services help me alongside visiting LensCrafters?
Pacific Optometry Services nearby provides additional optometrist care, so you can consider their services for eye exams or consultations in conjunction with your visit to LensCrafters for eyewear and lens needs.