Albertsons Pharmacy

Reviews

• EE

  E

  Jun 10, 2025
  1.0
  I have been a loyal customer at this Albertsons for over 15 years and have filled prescriptions here for more than 5 years. Unfortunately, my recent experience has been deeply disappointing and frustrating. A simple refill issue with my medication turned into a months-long ordeal of mismanagement, unprofessionalism, and retaliation by store staff. Most troubling is the conduct of Candace, the night manager, who until recently I had never even met. She took it upon herself to confront my fiancé during a medication pickup and publicly informed her that my prescriptions would no longer be filled there—without notifying me first, without any written notice, and without any professional explanation. This was done in front of other customers, violating my privacy and causing unnecessary embarrassment. Candace has no medical or pharmacy training and is not part of the pharmacy staff. When questioned, she blamed another manager named Alex. Meanwhile, Devin, the store manager, has known about these ongoing issues for weeks and despite repeated apologies, has taken no effective action to stop this unprofessional behavior. The environment in this store feels more like a hostile high school than a place where people’s health is taken seriously. The actual pharmacy manager, Larry, has remained silent throughout, never reaching out or addressing the concerns. Despite multiple documented attempts to resolve this—including interventions by my doctor’s office and escalations to corporate—this problem persists. My prescriptions have even been sent without my permission to locations over 45 minutes away, causing delays and putting my health at risk. This is not just a failure of service; it is targeted retaliation and a blatant disregard for patient rights, privacy, and safety. If you need a pharmacy that respects your dignity, privacy, and health, I strongly advise avoiding this location.
• SR

  Sindi Rodriguez

  Jun 7, 2025
  1.0
  I’m writing this on behalf of my fiancé, who has experienced an ongoing and deeply frustrating situation with this pharmacy that has still not been resolved — despite weeks of effort. Over the last several months, the pharmacy has not only made repeated errors with his prescription for a time-sensitive medication, but they’ve also created unnecessary drama and confusion along the way. Most recently, they sent his prescription to another store location over 45 minutes away without his permission, delaying access to a medication that is essential to his treatment. When he ran out of the medication several days before it was due for refill — something that has never happened before — the pharmacist dismissed his concern and accused him of taking the wrong dosage. This was not only incorrect, but completely unprofessional. We’ve made several attempts to resolve this, including speaking directly with store management and even trying to escalate the issue through Albertsons’ corporate customer service. His doctor’s office has also stepped in multiple times to try to clarify the dosage and support the refill — and yet the issue still persists. The complete lack of accountability and patient care is shocking. Pharmacies should be places of trust, especially when handling sensitive medications and health concerns. Unfortunately, this location has proven to be unreliable and dismissive, even when presented with clear medical documentation. I sincerely hope Albertsons reevaluates the way this pharmacy is managed — no one should have to go through this just to receive basic care.
• KK

  Knuckles Kruz

  Feb 10, 2025
  1.0
  Very bad service from the lady who works there, rude, out of place and to top it off she has no criteria for working with clients... how ugly and bad the service there is and being a client
• KF

  Kenneth F.

  Oct 23, 2022
  4.0
  The pharmacy staff are very helpful..
• AK

  Adam Krueger

  Oct 21, 2020
  1.0
  Standing here for 10 minutes with an employee staring at me doesn't bother greet me. Worst customer service!

Frequently Asked Questions About Albertsons Pharmacy