Albertsons Market Pharmacy

Reviews

• DL

  Debra Lapatina

  Sep 26, 2024
  1.0
  Literally on our way out of New Mexico driving to our new home in Ohio, we stopped to pick up my prescription for oxycodone. This prescription had been requested by my PC Jemery Kaufman the week before. After a couple of days, I called to see what the delay was and I was told they were out of stock and waiting for a delivery. Then later that week I spoke to Robert and he said there was no low stock and was surprised I was told this. Then later I was told the PC had to personally call the pharmacy because they needed to hear her voice re: oxycodone. While all this was happening my driver's license expired. I hadn't realized it had expired. On July 31, literally on our way out of town, packed car etc, I was told about my license by the young man helping customers. He literally started saying, "Oh, know. Oh, know." over and over. I didn't know what to do, I was in pain, visibly wearing an oxygen machine and already stood in line for over 20 minutes. A short, Hispanic woman came over and addressed me like I was a criminal, told me there was nothing to be done and then walked away, while I was speaking to her. (Months prior I had seen her do this to a young woman from Santa Fe. I helped her get her prescription and the "pharmacist" told me I could go to prison. Again, like I was a criminal) I was visibly upset and said, "What am I supposed to do? I need this medicine. I don't have a PC in Ohio yet. We are literally driving away this minute. My car is packed, the cat is in the car." Eventually, the tall native woman came over and asked me if I had someone with a valid ID who could pick this up for me. I said yes, my partner John, who was waiting in the car. She was very rude. I had to go back out to the parking lot to find him as I did not have my cell phone. I was in a lot of pain and was having trouble walking. It was hot and I was very short of breath. When we went back in, I asked the native american woman if I had to get back in line and she interrupted me mid sentence with a venomous glare, "Yes, you have to get back into line." I was on the verge of tears. I limped back into line and waited another 20 minutes. My partner paid for the prescription and then we left. Why couldn't they have asked me to just bring in my partner at the beginning of this nightmare? If this prescription had been filled in a timely manner, the week before, none of this would have transpired. They knew I was a regular customer. Robert and all the other employees have always been great, but these two women are awful and should not be working with the public. After living in Taos for 11 years I know nothing will be done about this and I am writing this for myself and others. I'm so glad I don't live in Taos anymore!!
• SH

  syd henderson

  Dec 29, 2023
  1.0
  Beware of making appointments online for meningitis vaccine. The website allowed me to make an appt for that vaccine. After a lengthy drive from another town for the appt, I was told they do not carry that particular vaccine. The staff member was not sorry about it either.
• KG

  Kyle Goode

  Jun 16, 2023
  1.0
  What is up with the lines always lines there?
• CW

  C A W

  Apr 5, 2023
  4.0
  Always have positive experiences with the folks at this pharmacy. I think your automated system needs an update/rewrite however. System said pickup after 10:30 so I stopped at 11am - prescriptions not ready and don't know when. 1pm robo call stating "out of stock" will let me know. No notice or update the next day. 11am on the 3rd day I stop to check on meds they are all available no one knows why I was told "out of stock". As it stands the automated system is of NO HELP ! Good thing people are available.