Inteli-Care’s vision is being 100% member focused. The people we service are our number one priority. Our vision and goal is to accomplish this through a team-oriented system. Inteli-Care strives for Innovation: being a leader, being on the cutting edge of technology, and setting the standard in the home healthcare industry. Inteli-Care values Integrity which very simply means always doing the right thing. Our employees are expected to live up to high ethical standards and to make the extra effort to ensure our members are receiving the highest level of care. Our quality assurance program is state of the art and all caregivers are evaluated regularly to assure they are meeting our Standards of Excellence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.