Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
263 reviews
5 stars
239
4 stars
4
3 stars2
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Luis, Leslie, and Katherine.
Repair Services
The business received positive feedback for their quick and effective repair services, often provided free of charge, which impressed many customers.
Appointment Issues
Several reviews highlighted problems with appointment scheduling and communication, including instances where customers arrived to find the office closed or unresponsive.
Product Quality
While many customers appreciated the selection of eyewear, there were complaints about the thickness of lenses and issues with prescriptions, leading to mixed feelings about the overall value.
- PGPaul GrandDec 27, 20255.0Luis was great. We would come back again for him
- AKAdam KlugmanDec 10, 20255.0An absolutely seamless and painless experience. I won’t go into all of the details of what I needed because they are boring. The important part is that as soon as I walked in I was greeted by a genuinely friendly staff. I had an unusual repair request but they helped me anyway. In particular, Luis was super helpful, knowledgeable, skillful and had me on my way in less than 10 minutes. Thank you, Luis! You all are a great team!
- JGJim GussNov 25, 20255.0I had the good fortune today to work with Leslie, who was outstanding in my experience of 55 years of working with opticians. Throughout our interaction, in all she said and did, Leslie clearly expressed her earnest interest and dedication to help me be successful in ordering great glasses, be completely satisfied with that purchase, then pleased living, working and playing in those glasses. Leslie worked hard to match lenses and frames with myself, my face, my life and my needs to arrive at a truly great fit, in several senses. Thanks for the help. I'll look forward to seeing you again.
- JWJulian A. WolfOct 31, 20255.0Prompt excellent service, clear communication. Very professional staff. Highly recommend.
- MLmonica LaraOct 9, 20255.0We had the most comfortable and excellent experience we have ever had at an Optometrist office. Dr. Walker was professional, fast and caring. Luis at the desk was such a kind gentleman. I think we have found our favorite place to get our annuals. These two men were a breath of fresh air in this busy and difficult time. My mother and I will be recommending this office locally,wish it could be 10 stars!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Santa Fe provide?
LensCrafters Santa Fe offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Santa Fe?
The store carries designer brands such as Oakley, Ray-Ban, Burberry, Versace, Prada, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and more.
Can I use my vision insurance at LensCrafters Santa Fe?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are the operating hours of LensCrafters Santa Fe?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters Santa Fe offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for their products.
How can I schedule an eye exam at LensCrafters Santa Fe?
You can schedule an eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0455&storeId=10851
Is LensCrafters Santa Fe wheelchair accessible?
Yes, the location has a wheelchair accessible entrance making it easy for all customers to visit.
Which payment methods are accepted at LensCrafters Santa Fe?
They accept multiple payment options including American Express, Visa, MasterCard, Discover, cash, checks, Apple Pay, and Android Pay.
What nearby places can I visit before or after my appointment at LensCrafters Santa Fe?
You can visit nearby places like the Santa Fe Place Mall for shopping, Capeesh Pizza Co. for a meal, or Sunglass Hut for additional eyewear options.
Are there other healthcare providers near LensCrafters Santa Fe?
Yes, Doctors of Optometry in Santa Fe Place Mall is nearby for additional eye care services.
What entertainment options are near LensCrafters Santa Fe?
The Hive Haunted House is a nearby location offering entertainment, especially during seasonal events.