At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Multiple reviews highlighted issues with the cleanliness of restrooms and showers, with reports of dirty conditions and lack of soap.
Equipment Quality
Customers expressed dissatisfaction with the new equipment, stating it is not suitable for shorter individuals and that many machines are in disrepair.
Staff Friendliness
Overall, the staff received positive feedback for being friendly and helpful, although some reviews noted a lack of attentiveness.
Facility Maintenance
There are ongoing concerns about the maintenance of the facility, including broken equipment and inadequate cleaning of common areas.
Customer Service Issues
Several customers reported difficulties with membership cancellations and poor communication from staff regarding account management.
BM
Basil McKenna
5 days ago
1.0
Very concerned about the constant complaints on the cleanliness and air quality in your facilities. Although I can appreciate the staffing attempts to keep facilities up to par but, the lack of upkeep solutions solely falls on management! I see the many poor reviews from concerned members including myself falling on deaf ears! The personnel responsible in responding to complaints are simply dictating and requesting the complaining party take there complaints one step further and report there concerns to one more Location as recommended by the responding party of these bad reviews! This should not be the responsibility of the member! It should be read by the CEO, or operator of said locations. The regional manager should be held responsible and demoted accordingly as these concerns from members continue to not be heard nor resolved! It’s a shame that a 1.8 billion dollar earning company per year or quarterly can’t pay their employees accordingly to keep facilities, cleanliness, qualities, greater than 1 star! Wow! Shame on you guys! I have asthma and am very upset that I have to jump through so many hoops just to cancel my membership!
T1
TheOffGridMinimalist 1
Nov 16, 2025
5.0
Love the energy there
SE
Shannon Elyse
Oct 18, 2025
3.0
I love the new upgrades. There’s a lot of awesome stuff, but I do love taking a shower after I work out at the water is rarely Hot and when it is it takes forever to warm up.
AM
Alexis Maese
Aug 20, 2025
3.0
Water takes FOREVER to heat up. Have to run the water for 20 min to get any temperature change for a shower. And it's minuscule at best.
EE
Erica
Aug 1, 2025
2.0
Since the new upgrades on equipment my experience has declined. Some of my favorite equipment is no longer available and the new equipment is made for taller people. The self-adjusting leg curl machines do not adjust very well. The machines with manual adjustment were much better. I also find myself on my tippy toes just to reach the floorboard on most machines. The hip abductor and adductor machines are not very well equipped for shorter people, even with all the fancy additions the old equipment worked much better for my body type. The placement of the pads on the new machine is more towards my knees and less towards my thighs so it makes it hard to abduct/adduct.
A lot of the newer leg machines just feel very awkward. I miss my old equipment.
Also, I wish weekends were open 24 hours as they used to be.
What are the operating hours of Planet Fitness in Los Lunas, NM?
Planet Fitness in Los Lunas is open 24 hours Monday through Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on weekends.
Where is Planet Fitness located in Los Lunas?
It is located at 1950 Ken Haynes Rd, Los Lunas, NM 87031, US.
How can I contact Planet Fitness in Los Lunas?
You can call them at +1 505-565-5506 for any inquiries.
What memberships and pricing options does Planet Fitness offer?
Membership pricing and details can be found at https://www.planetfitness.com/gym-memberships.
What services are available at Planet Fitness in Los Lunas?
Services include Classic Access, mobile app, free in-club fitness training, WiFi, tanning, massage chairs, hydro massage, total body enhancement, fitness training, and premium perks among others.
Is there a mobile app for Planet Fitness to help me workout?
Yes, Planet Fitness offers a mobile app available on iOS and Android to access workouts and gym features on the go.
What is the atmosphere like at Planet Fitness?
Planet Fitness offers a welcoming, Judgement Free Zone® environment, supporting all members to build strength at their own pace.
Are there any nearby restaurants where I can eat before or after my workout?
Nearby restaurants include Del Taco, Buffalo Wild Wings, Denny's, Wendy's, and Sakura Japanese Hibachi Grill & Sushi Restaurant, perfect for grabbing a meal around your visit.
What nearby stores can I visit for shopping or phone services near Planet Fitness?
Close stores include Metro by T-Mobile for mobile phone needs, Batteries Plus Phone Repair, Harbor Freight Tools, Sherwin-Williams, and Walgreens for pharmacy and convenience items.
Where can I find local banking and financial services near Planet Fitness?
Nearby financial services include Bank of America ATM, State Employees Credit Union, Western Union, and H&R Block which can assist with various banking and tax needs.