Business Details
About
OptometryEye Care CenterOpticianContact Lenses SupplierCorrective Lenses StoreEyeglass RepairProtective Eyewear
Since 2004, The Vision Store has served as a dedicated and caring provider of quality vision services to Bernalillo and the surrounding communities. As a patient, you can expect friendly and attentive care from Dr. Casaus and our experienced team of eye care professionals. We leverage advanced diagnostic technology to provide modern eye care services, including comprehensive eye exams, vision correction, and more.
Location
Hours
Reviews
4.4
386 reviews
5 stars
321
4 stars
8
3 stars3
2 stars4
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, welcoming, and helpful, contributing to a positive experience for many customers.
Thorough Exams
Patients appreciate the thoroughness of the eye exams and the detailed explanations provided by the doctors.
Mixed Experiences with Pricing
While many customers found the pricing fair, there are complaints about unexpected fees and upselling practices that left some feeling dissatisfied.
Quality of Products
Several customers reported issues with the quality of glasses and lenses, leading to discomfort and dissatisfaction with their purchases.
Technology and Equipment
The clinic is noted for its modern equipment and technology, enhancing the overall eye care experience.
- ADAmanda DiMercurioDec 31, 20255.0New patient, the staff and optometrist were very friendly. I booked an appointment within a few days. I received a reminder call the day before from the optometrist. I went for a new contact lense prescription and was a bit skeptical that they didn't carry the brand I've used for over 20 years. Dr. Fontenot discussed the brand they recommend and why, I've wore them all day and I don't even notice them. I also did some price comparisons and I'm saving money, and that says a lot because I always buy a year supply from Costco. I was also impressed with all the new equipment and technology they offer. Much nicer than all the franchise clinics. I recommend switching if your not 100% satisfied with your current go to eye clinic!
- JLJohn L.Dec 30, 20255.0I came for the eye exam with plans to go to Lens Crafters for a 'deal' on lenses/frames. After being disappointed there I returned to The Vision Store, got great service and the lenses that I preferred. My entire experience there was top notch and they are great people as well. Amanda was friendly, knowledgeable and particularly helpful with my final choices. I don't have the final product yet, but getting to this point was a breeze. Great staff!
- EAEsperanza ArrellinDec 23, 20255.0Love the vision store! Recommend 100% great with kids and they have everything to make sure you get the best eye care you can possibly get.
- JNJM NaturalsDec 21, 20255.0Great experience. The optometrist covered all the bases was thorough and the staff was friendly and helpful. Best vision visit I have had .
- SRShana RushtonDec 15, 20251.0On medicaid, medicare can only get an eyeglass prescription and glasses.Every two years.This place only gives you a one year prescription and doesn't tell you that.And so if anything goes wrong with your glasses, you can't get them fixed without another eye.Exam. medicaid medicare fraud
Frequently Asked Questions About The Vision Store
What services does The Vision Store offer?
The Vision Store offers quality vision services including comprehensive eye exams and vision correction using advanced diagnostic technology.
Who provides the eye care at The Vision Store?
Dr. Casaus and an experienced team of eye care professionals provide friendly and attentive care at The Vision Store.
What are the opening hours of The Vision Store?
The Vision Store is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 6:00 PM, Wednesday from 8:00 AM to 1:00 PM, and closed on Saturdays and Sundays.
Where is The Vision Store located?
The Vision Store is located at 160 S Camino Del Pueblo, Bernalillo, NM 87004, United States.
How can I make an appointment at The Vision Store?
You can request an appointment online at https://thevisionstorenewmexico.com/make-an-appointment/.
What payment options are accepted at The Vision Store?
The Vision Store accepts American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What categories of services does The Vision Store specialize in?
The Vision Store specializes in optometry, eye care, optician services, contact lenses, corrective lenses, eyeglass repair, and protective eyewear.
What nearby places can be visited when coming to The Vision Store?
Nearby you can visit Under Charlie's Covers bookstore, Los 6 Hermanos Mexican restaurant, and Applebee's Grill + Bar for dining options.
Are there convenient spots nearby for pet care when visiting The Vision Store?
Yes, nearby pet care options include The Wild Birdhouse pet store and groomer, as well as Pawz To Care veterinarian services.
Where can I find recreational areas close to The Vision Store?
Sandia Lakes Recreation Area is a nearby location offering lake activities and sporting goods shopping, ideal for leisure before or after your visit to The Vision Store.