Miracle-Ear Hearing Aid Center

Reviews

• DR

  Daniel ramirez

  5 days ago
  5.0
  Let me start by saying my background is technical. Not in books but with my hands. I have had hearing aids for 2 years or so. I find Miracle Ear to be highly effective and I based my decision on the ongoing service you can receive from Kurt and Miracle Ear. Service after the sale matters to me and I am very satisfied.
• MR

  Marge Romero

  Jan 16, 2026
  5.0
  I've been working with Kurt for around 8 years, and have never been disappointed. He has always helped me, and that with a wonderful demeanor. I really like these hearing aides and the service much better than than what I had previously--and unsatisfactorily --tried. Would I recommend Kurt highly? Yes!
• GG

  G

  Jan 10, 2026
  1.0
  Caution of Customer service by this location. I was scheduled for a hearing aid check and adjustment. When I received a confirmation call, I answered politely and stated that if the call was to confirm my appointment, I would be there. The receptionist abruptly hung up on me mid-conversation. That behavior alone is unprofessional and disrespectful. I immediately called back to ask why the call was disconnected. When I arrived the following day for my appointment, instead of receiving professional service, I was confronted by Kirk. He spoke to me in a condescending and aggressive manner, accusing me of being disrespectful to his employee and stating he would “not tolerate it.” This was both false and inappropriate. I was not rude—I was addressing the fact that the call was abruptly ended. I had just purchased my hearing aids and was seeking routine after-care. I am an adult and a paying customer, not a child to be scolded or spoken down to. The way I was treated was unethical, demeaning, and entirely unprofessional. It is deeply concerning that a business serving hearing-impaired individuals—many of whom are elders—would allow staff to behave this way. The receptionist needs immediate customer-service training, and Kirk’s behavior was equally unacceptable and unfit for someone in a leadership role. If I had known that this was the level of after-care and respect provided, I would have taken my business elsewhere without hesitation. I will not tolerate being treated this way, and I strongly caution others considering this location. Mircle Ear take action instead of posting you take customer concerns. Looks as you copy and paste the details on every review. Shame on you.
• PC

  Pete Cooper

  Jan 9, 2026
  5.0
  Quick and attentive service. Very helpful. Referred me to a great ENT
• MH

  Michael Heaton

  Dec 2, 2025
  1.0
  Very unprofessioal...bait and switch operation...told me they were a True Hearing center then at my appointment stated they were not after telling me two weeks prior they would fulfill my needs...they outright lied to me...the lowest of low in professionalism. I went to Walmart and found a hearing aid that amplified my hearing without all the bullshit of these price gougers!!! .

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