Planet Fitness

4.2
573 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1518 Eubank Blvd NE, Albuquerque, NM
87112, United States

Hours

Reviews

4.2
573 reviews
5 stars
366
4 stars
83
3 stars
36
2 stars
20
1 star
68

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some areas reported as dirty, especially showers and locker rooms, while others noted the gym is generally clean.

Staff Attitude

Staff friendliness is frequently praised, but there are notable complaints about unprofessional behavior and rudeness from some employees.

Equipment Quality

Generally positive feedback on the variety and quality of equipment, with some noting newer machines and good maintenance.

Membership Issues

Significant complaints regarding difficulty in canceling memberships and unexpected fee increases.

Atmosphere

The gym is described as having a friendly and supportive environment, although some reviews mention a dull atmosphere.
  • AB
    Ashley Baca
    Nov 12, 2025
    3.0
    I ended up getting ringworm on my thigh to the ladies don't wear shorts 😭🙃I don't blame the staff it's always clean but ppl need to wipe down there seats better.
  • AZ
    Alex Zamora
    Oct 30, 2025
    5.0
    This is the best planet fitness I've been to love the atmosphere, staff is chill no complaints what so ever.
  • EA
    Eric Anderson
    Oct 28, 2025
    4.0
    This was a great gym. Had a lot more equipment than I expected. Not too busy either. Squat racks, kettle bells, and decent weight with dumbbells
  • DZ
    Dawn Zumwalt
    Oct 27, 2025
    1.0
    I’ve tried to cancel my membership three separate times — once in person, twice by phone — and every time they’ve either refused or “promised to take care of it” and kept charging me anyway. To make it worse, they changed my $10 plan to a $30 plan without my consent after I told them to cancel. I haven’t even set foot in this gym since 2023, and they have the records to prove it. When I called to speak with the manager, he either dodged my calls or made excuses. I even had to involve my bank (Wells Fargo) to stop the payments, and somehow Planet Fitness still found a way to charge me. This location feels like a money trap. Be careful — they make it easy to sign up but nearly impossible to cancel. I’m now out hundreds of dollars because of their unethical practices. Save yourself the headache and go somewhere that respects their customers and their word. 🚨 If this happened to you, file with the BBB and the New Mexico Attorney General. Both are quick and free. BBB: file-a-complaint. NM AG: consumer-protection. My case: multiple failed cancellations, plan changed from $10→$30 without consent, no written confirmation. Don’t give up—paper trail works. 🚨
  • JJ
    J
    Oct 10, 2025
    2.0
    Decent gym with nice, newer equipment. Lately, the management does not seem to care about the state of the gym as they did when I started. The men’s locker room usually smells kinda terrible and is dirty/unkept. The gym floor is kept acceptably clean, though. There are frequently vagrants around the entrance (even have seen excrement outside a couple times that tends to linger). Lately, they have allowed a member to make extended stays in the locker room with all of his dirty belongings during the afternoons despite complaints. This isn’t a problem in itself, but it smells excessively horrible to the point where it’s hard to tolerate being in there even after they leave. Have complained with no results, hence the review.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Albuquerque (Eubank), NM?

Planet Fitness in Albuquerque (Eubank), NM is open 24 hours Monday through Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturday and Sunday.

Where is Planet Fitness located in Albuquerque?

Planet Fitness is located at 1518 Eubank Blvd NE, Albuquerque, NM 87112, USA.