Pearle Vision

Reviews

• KC

  Knutt Peterson (F S Caveman)

  Nov 14, 2025
  1.0
  The short of it: do not go here because it's expensive as hell, and they do not honor their word. Details: I went to this Pearle vision because they had the frames I was looking for and they took my insurance. I have top of the line vision insurance. First I will say the the guy who helped me was helpful friendly and knew what he was doing. My insurance covered the cost of the $270 frames completely. It also covered a fair amount of the other things. The total cost for these glasses with progressive lenses and all the coatings (which you can't opt out of) was just over $900. After insurance I still had to pay $430. What does this say about our country when a pair of glasses cost $900. That's as much as a nice set of tires! I live 3 hours away and needed the glasses to be shipped to me as taking one day off of work to get glasses is enough. As I paid for the glasses the guy helping me said that the shipping would be free. I thought that was nice as the glasses were so expensive. Today I got a call saying the glasses were ready for me to pick up and I told the guy that I needed them shipped to me. He said that it would be $42. I mentioned that I was told it would be free. He said no. I talked to the manager and he said no. I said that is what I was told and that he should honor it. He said he would pay half. After some back and forth, and still a no, I agreed. I need the glasses. Transferred back to the first guy who had a hard time comprehending my card info, but finally got it. I do not recommend this Pearle vision for the reasons mentioned above. If you do go there lube up, because you are going to get bent over.
• TG

  Truitt Gibson

  Nov 8, 2025
  1.0
  Total waste of time. Me and my wife booked Saturday appointments 30 minutes apart. From the time we walked to the door until we left was unpleasant. They keep the door locked so you're forced to stand outside and wait for someone to open it. Once inside everyone is uppity and rude. My wife's insurance would not cover a retna scan that's an additional 50 dollars. When asked if it was necessary she was told it was a requirement. Never heard of that. When she questioned it she was asked if she was a doctor! She was quoted between 150 and 500 for glasses. We filled out the paperwork and upon turning it in the woman asked of we would like to check out some frames. We stated we would start with the eye exam and then decide if we would be making a purchase. After we said that we were then told again that buying a pair of glasses would be a requirement of the eye exam. So if we weren't making a purchase we wouldn't be seen by the doctor. It just seemed like a total sham and they were going to maximize there profit one way or the other one some already over priced products. Save your money. Save your time. Go somewhere else!!!
• CB

  Chris B

  Oct 17, 2025
  2.0
  Great eye exam, very helpful associates. Unfortunate score due to mix up in buying contacts. Bought them without issue, benefits used etc. then had to return them due to a ‘recall’ which was later bogus. Now I’m getting a refund minus a ‘20% restocking fee’ - that wasn’t listed anywhere. Deceitful practice
• WF

  Willie Ford

  Oct 15, 2025
  1.0
  This place was awful. They lied to me as soon as I got there , Tried to tell me they had been trying to contact me, and made me sit 45 minutes waiting for an appointment that never happened. I highly recommend that you look somewhere else for your eye care needs I did.
• JC

  James Creason

  Oct 15, 2025
  3.0
  I gave it a three it depends on what your looking for. But If your looking for low quality eye glasses at very high prices with probably a little frad thrown in this would be the place to go. I know I'm very sorry I didn't read the reviews before I went in.

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