Pearle Vision

Reviews

• SJ

  Sheba “Lovelyandcute3” John

  2 days ago
  2.0
  The optometrist was fine but the pricing and staff here are ridiculous. We were not able to get our exam covered by insurance because it was a weekend and we didn’t purchase glasses, mainly because we weren’t allowed to use our insurance to purchase frames by itself. They try to trap you into buying glasses and then they said the person setting the appointment told us this “special” rules on the weekend which they didn’t.
• RF

  Raelyn Francisco

  Dec 23, 2025
  1.0
  Attempted to make a delivery here and a woman came out and yelled that I could not park there while I was trying to verify the address and that she would have my car towed. After refusing the delivery and returning to the business to get the name of the woman and file a formal complaint, the staff was just completely incompetent and tried to justify her running out the door to scream at me before I had even had a chance to do anything. So I wouldn't recommend coming here as a patient or as a delivery person. Honestly these people suck
• MP

  Michael Pena

  Dec 10, 2025
  1.0
  I recently tried to schedule an appointment with this office, I was then called and told the Dr won't be in office that day, no problem. So when I got the call to reschedule I was told that since I only wanted the eye exam and didnt plan on purchasing my glasses through them my appointment would have to me scheduled about 4 month out due to them only wanting customers willing to max out there benefits before the end of the year. Reply to there response: That's very untrue, I immediately checked your site tosee all available appointments for the whole following week( at least 5 opening everyday) but I was specifically told "Since your not planning on purchasing your glasses here, were prioritizing patients that do" My appointment wouldve been moved to March of 2026. I was able to schedule an appointment with eyeglass world for litterally that same date and time, got my appointment with 0 issue and no questions whether I'd make a purchase there. So not sure if your front desk needs better training or your just trying to not look bad for turning away patients.
• DS

  Dan Sova

  Nov 29, 2025
  1.0
  A total sham - book an appointment on the weekend and they REQURE you buy the glasses BEFORE the exam????? Never was told about it before the appointment or included in the text or email. Just by the angry at the world owner, who is completely unreasonable. Just to clarify - if you have an appointment on the weekend the owner REQUIRES that you purchase an item that costs several hundreds of dollars BEFORE you know that you need it. Would he do this????? Probably not - but he wants YOU to do it. Do yourself a favor and don't give this business a nickel of your money. There are plenty other places to get your eyes checked. In response to the rebuttal from the owner - no I was NOT informed of that policy when I made the appointment and I was not informed of the policy when I arrived in fact I was 30 minutes into the appointment when I was told - by YOU!!!! You were the first person to communicate that policy. I invite you to bring the receipts, show the text that you sent me about the policy - the email that you sent about it - the recording of the phone call when I was told. The policy notification that I signed when I arrived - so we are supposed to take you on your word???? Yes, I was offered another appointment - that is true. However, I work Monday - Friday and I was there at the time and made the call. But the fact remains (by looking at the multiple reviews citing the exact same problem) you DO NOT notify people about your policy. No matter what you say - because if I knew I would not have driven up from Los Lunas. Regardless - you will NEVER get another dime from me, my family, friends and nearly everyone that I know who wears glasses.
• GH

  Graciela Hernandez

  Nov 28, 2025
  1.0
  This place requested 40$ exam when my exam is covered by my insurance $250 fitting fee for contacts plus another 1500 for a supply of contacts they are hilarious!!! Stating they have premium products and you are the only customer in their lobby! Calling my insurance to report how they hussle clients. Already made a report to the better business bureau.

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