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Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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- Cash onlyNot available
Location
Hours
Reviews
4.2
51 reviews
5 stars
40
4 stars
1
3 stars0
2 stars0
1 star
10
- MPMike PendletonNov 13, 20251.0The absolute worst company to deal with. They promised to deliver my electric wheelchair on the 13th of March 2025 at 1:30 p.m. I waited for over 2 hours and then called the dealership. The front office told me the tech had tried to deliver around 2:00 p.m. but no one answered the door. That was not true. Then they said they could deliver it next week. I realized then that somethingwas not right. Finally, I convinced them to come out on the day they promised and my wheelchair was delivered without a owner's manual or the most important feature A CHARGER!?? The tech told me they had misplaced the charger and they would bring it out when they found it. They weren't ready to deliver on the day promised. I waited 3 weeks to get a charger that malfunctioned and did not come in the original box. It took untll July of 2025 before a tech actually showed up and gave me a used charger that doesn't work either. In August of 2025, the right armrest started to have a lot of play in it and the joystick was not operating properly. I called them once more and explained the problem in great detail to two different people who promised they would send a message and someone would come out in a couple days and fix the problem. On November 10th of 2025 I received a call that they had a work order for me. The right armrest which holds the joystick in front was coming off cuz it wasn't properly bolted. It took them 3 months to return my call. They said it was normal for the armrest to have a lot of play and then declined to send a tech out to look at my wheelchair. That's where I am today... A charger that does not function properly and the right arm rest wobbling and about ready to fall off completely. They also did a lousy job of mounting an oxygen canister on the back to hold my portable oxygen tanks. This company is a scam. I called Medicare who is paying for the wheelchair and told them the problem. Medicare promised to intervene in some respect and have the problem rectified shortly. This is the absolute worst company I have ever dealt with. I have pulmonary fibrosis and I'm literally dying of respiratory failure. I am on 8 liters of oxygen. That is the GOD honest truth. The last time I saw my pulmonologist she said perhaps 6 months, 9 months, or less than a year to live. That sums it up... This company cares nothing about you, they only care about the money they can scam from Medicare.
- KGKeith GapenOct 22, 20251.0I have called 11 times to see why they did not show up for their appointment to fix my son’s wheelchair and they have yet to return my call. This is the worst Customer Service I have ever seen
- LBLinda BrandtAug 10, 20255.0Well, I'll say pretty good experience so far over the phone and the computer as per my Mobility Scooter order. Have not had a face to face meeting yet but I suspect it will be a positive one. Can't wait to go to their place to pick up the scooter and I hope I like it as much as I anticipate.
- ESEliza SouzaAug 22, 20225.0I was paralyzed in 2020 and now use a wheelchair. NSM has been by my side throughout my transition journey and have been most helpful. Anytime I have an issue with my chair or other items provided by them they are quick to solve the problem. Kourtney is my client liason and she has been fantastic. Thank you for providing excellent service to our community.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What type of mobility solutions does National Seating & Mobility in Albuquerque provide?
National Seating & Mobility builds one-of-a-kind mobility solutions designed to be comfortable, safe, and work completely in sync with each client to deliver independence and self-reliance.
What are the business hours for National Seating & Mobility in Albuquerque?
The business is open Monday to Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Where is National Seating & Mobility located in Albuquerque?
The location is 4431 Anaheim NE, Suite A, Albuquerque, NM 87113, United States.
Does National Seating & Mobility in Albuquerque offer wheelchair accessible parking?
Yes, the location has wheelchair accessible parking available for customers.
Can I contact National Seating & Mobility Albuquerque by email?
Yes, you can reach them via email at albuquerque@nsm-seating.com.
What services does National Seating & Mobility offer at the Albuquerque location?
They offer Remote Evaluations and Service & Repair for mobility equipment.
What nearby places can I visit around National Seating & Mobility in Albuquerque?
Nearby places include Sandia Surgical hospital, New Mexico Pinon Coffee cafe, and Cocopotamus Chocolate candy store, among others.
How can nearby Sandia Surgical hospital be helpful for National Seating & Mobility clients?
Clients visiting National Seating & Mobility might coordinate with Sandia Surgical for medical services, enhancing their clinical support and care.
Is there a nearby place to grab coffee or a snack near National Seating & Mobility in Albuquerque?
Yes, New Mexico Pinon Coffee, a cafe and coffee shop, and Cocopotamus Chocolate, a chocolatier and candy store, are nearby for refreshments.
How can nearby businesses like Mosher Enterprises or Weigel Doug Steel Sculptures be relevant to visitors of National Seating & Mobility?
Visitors or clients might find it useful to know about nearby contractor services by Mosher Enterprises or check out local art at Weigel Doug Steel Sculptures during their visit to the area.