Eyemart Express

4.6
280 reviews
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Business Details

6550 Holly Ave NE, Albuquerque, NM
87113, United States
(505) 910-4322
https://www.eyemartexpress.com/
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About

OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.

Location

Eyemart Express
6550 Holly Ave NE, Albuquerque, NM
87113, United States

Hours

Reviews

4.6
280 reviews
5 stars
246
4 stars
10
3 stars
0
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while many praised the friendly and helpful staff, some reported rude interactions and lack of assistance.

Speed of Service

Customers frequently noted the quick turnaround for glasses, often receiving them within an hour.

Quality of Products

Several reviews highlighted issues with the quality of glasses and prescriptions, including incorrect fittings and damaged lenses.

Staff Knowledge

While some staff were described as knowledgeable and helpful, others were criticized for being unhelpful and lacking product knowledge.

Appointment Experience

Experiences varied; some customers appreciated the thoroughness of eye exams, while others felt rushed and dissatisfied with the doctor's attentiveness.
  • EL
    El Loren
    1 day ago
    5.0
    Excelente servicio al cliente. Gracias.
  • JJ
    Jesus
    Nov 4, 2025
    5.0
    The representatives were very attentive and very helpful, very professional.
  • CC
    Crystal Crespin
    Nov 3, 2025
    1.0
    Less than one star! I walked in a lady who obviously works there looks right at me didn't greet me continues with her personal phone call on speaker phone. Another one walks out from the back looks right at me then turns around and walks away. Another woman comes out walks right by me agian nothing not a hello do you,have any questions. No customer service.
  • GM
    Gina Martin
    Oct 24, 2025
    5.0
    The person assisting us was very nice, respectful and patient with us. She answered all our questions, very nice to my child and the process was quick once the selection was made. Definitely will be going back. And we have worked with them last year, and my child's glasses was lost and with our insurance, got a beans new pair within a couple of hours.
  • JS
    juan Sarinana
    Oct 21, 2025
    5.0
    Claudia was more than Helpful!! Went to another eyemart and they were no help. Said they couldn't call my insurance and they couldnt help. I had to keep calling my insurance even got authorization numbers for payment but they still said the they weren't able to help.. Claudia got me in and out in about 30 minutes. Called my insurance for my and got everything squared away. 100/10 service!! Plus she was the only one working, give that lady a raise!!!
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Frequently Asked Questions About Eyemart Express

What is unique about Eyemart Express's eyewear services?

Eyemart Express has a lens lab in every store that makes 90% of glasses the same day, offering a selection of over 2,000 frames including designer brands and safety eyewear.

What are the store hours for Eyemart Express in Albuquerque?

Eyemart Express is open from 9:00 AM to 6:00 PM Monday through Friday, 9:00 AM to 5:00 PM on Saturday, and is closed on Sunday.