LensCrafters

4.7
683 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
161 Woodbridge Center Dr, Woodbridge, NJ
07095-1485, United States

Hours

Reviews

4.7
683 reviews
5 stars
604
4 stars
24
3 stars
5
2 stars
5
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tirza and Naishadha for their exceptional service.

Professionalism

The staff and doctors were noted for their professionalism and thoroughness during eye exams and consultations, making customers feel comfortable and well-informed.

Product Selection

The store offers a wide variety of frames and lenses, with many customers appreciating the selection and quality of products available.

Mixed Reception Experience

While many reviews highlighted positive experiences, there were some complaints regarding reception issues and misunderstandings about insurance and fees.
  • KM
    Karuna MR
    3 days ago
    5.0
    Excellent customer service. I have been buying glasses here for 6 years and they are the best. Very friendly and always there to help assist in ensuring we have the best experience.
  • NN
    Nisi
    Dec 31, 2025
    5.0
    The service was great! The employee that helped me was informative, patient, and helpful. Highly recommend for glass related purchases.
  • JR
    Jesenia Rivera
    Dec 22, 2025
    5.0
    Very good customer service
  • AN
    Anjali Nagpal
    Dec 6, 2025
    1.0
    Terrible service by the reception, lied three times, first said my insurance does not accept their services, even when there was a co-pay and changed their story after. I called my insurance and they confirmed what I have. They wanted to charge $25 for cancellations, when I have insurance, it was just out of network, I was not a no show. They mentioned I took another patients spot, I literally changed the timing of my appointment yesterday so there was already availability. The reception starts demanding and shouting to pay now. Then threatens to send a bill to collections for $25, when there is no bill even sent, why say the bill is going directly to collections. The reception could have been more accommodating and understanding and I would have continued, bad service.
  • MM
    Martha
    Dec 3, 2025
    5.0
    Doctor Eun, who did my eye exam was amazing. He explained everything in detail and was of great help. He answered all my questions and made sure I understood what were the things I needed. In addition, Tirza, who helped me order my glasses, was wonderful. She explained all the options I had and took her time with me. I would definitely recommend this LensCrafters store.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.