Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
369 reviews
5 stars
323
4 stars
8
3 stars1
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for being friendly, knowledgeable, and helpful, with many customers highlighting individual employees like Nicole and Collin for their exceptional service.
Product Selection
Customers appreciated the wide selection of stylish frames and the availability of different sizes, although some expressed disappointment with specific frame options.
Overall Experience
Many reviews reflected a positive overall shopping experience, with customers noting the welcoming atmosphere and efficient service.
Pricing
Customers found the prices to be fair and competitive, often highlighting the value for money compared to other retailers.
Appointment Issues
A few customers reported issues with appointment scheduling and billing, indicating some inconsistencies in service.
- GBGeorgette Bradshaw2 days ago5.0Great Frames, Friendly and Knowledgeable Staff! No hard sell, the products and atmosphere sells themselves.
- MPMatt Pavlichko3 days ago1.0I wish I could leave zero stars for this company. I'll be fair, the people that work at this location were helpful and pleasant. The actual glasses and the lenses are garbage. My wife bought 1 pair and I bought 2 pairs. Both of us have pairs where the frame constantly get loose and need to be tightened. Poor craftsmanship. My glasses also have random scratches appear on the lenses out of nowhere. I baby my glasses and always clean them with the cloth that came with it. I asked for a replacement and was given the company line about how the warranty is 6 months only. Glasses should last more than a year. Why would I spend more money to fix them or get new ones when the ones I just got from them don't last? Do yourself a favor. It's tempting at the low price to buy here, but buy a better name brand somewhere else for more money. You get what you pay for. I did and regret it. Don't make the same mistake I did.
- GMGerald MillerNov 15, 20255.0Would purchase there again. Very helpful and professional. Took about 20 mins to complete purchase of 3 sets of glasses.
- HRHarry RamirezNov 3, 20255.0Loved it here! Everyone was so kind and nice and helped me find exaclty what I needed, I wanted to look cool and they got me the perfect frame. Cant wait to get my new glasses!
- SSstepshevNov 3, 20255.0I was pleased with my experience at Warby Parker and with the person who helped me make decisions about the styling of my glasses!
Frequently Asked Questions About Warby Parker Westfield
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What types of eyewear products are available at Warby Parker Westfield?
Warby Parker Westfield offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and various types of frames including acetate, wire, metal, and mixed materials.
Do I need an appointment to visit Warby Parker Westfield?
Yes, Warby Parker Westfield requires appointments for services such as eye exams, which can be booked online via their reservation URL.
What are the store hours for Warby Parker Westfield?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Warby Parker Westfield accept vision insurance?
They accept several major insurance carriers in-network and also assist with out-of-network benefits. Coverage may vary by location or plan.
What is Warby Parker Westfield's return and exchange policy?
There is a 30-day hassle-free return or exchange policy for all eyewear and accessories, including contact lenses within 30 days if unopened in original packaging.
Can Warby Parker Westfield perform frame adjustments and measurements?
Yes, an optician is available for measurements and complimentary frame adjustments for life at Warby Parker Westfield.
What should I bring when visiting for prescription glasses or contacts?
Bring your eyes and, if available, a digital or physical copy of your current prescription. Also bring FSA or HSA cards if you plan to use them for payment.
Are there nearby dining options close to Warby Parker Westfield where I can eat before or after my visit?
Yes, nearby dining includes Bareburger (burger and vegetarian options), Ono Bowls (smoothies and fast food), Fiamma Wood Fired Pizza (Italian and pizza), La Bendita (Mexican and ice cream), and The Chocolate Bar (desserts and coffee).
What nearby stores can I visit for clothing or accessories after shopping at Warby Parker Westfield?
Low Risers is nearby offering shoes and clothing. Custom Ink is also close by, offering custom apparel and manufacturing services.
Are there other professional services near Warby Parker Westfield?
Yes, nearby professional services include Little Nest Portraits (event photography), Open Door Therapy (mental health counseling), Flock Photography, Dave Rossi Photography, and Colvin James C (counseling and social services).