Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
653 reviews
5 stars
580
4 stars
22
3 stars3
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Steve, Leanne, and Mishant for their exceptional service.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with staff providing helpful insights and recommendations, although there were some complaints about pushy sales tactics.
Product Selection
Customers appreciated the wide selection of eyewear available, noting both value and designer options, which contributed to their overall satisfaction.
Service Issues
Some customers reported negative experiences related to service delays, poor communication, and unprofessional behavior from certain staff members.
Store Environment
The store was frequently described as clean, well-organized, and aesthetically pleasing, enhancing the overall shopping experience.
- MFMike FingerhutNov 12, 20254.0While this was a fairly simple transaction the time to get my glasses was a bit long. What happened to the days of getting glasses in 2 hours? That aside my glasses finally came in (10 days). Fit well and looked great
- MCmonica caporasoNov 11, 20255.0The other night my glasses broke while I was at dinner and the store was very nice to fix them for free! They were in thr process of closing but I wouldnt have been able to drive home without them fixed so I truly appreciate it!
- ACAnando ChowdhuryNov 3, 20255.0Fernando Suárez at LensCrafters was fantastic! He quickly and perfectly repaired my daughter’s glasses and made sure they fit just right. He also took time to look at my other daughter’s broken glasses and clearly explained how to find matching lenses and frames — incredibly helpful and kind. It’s rare to find someone so skilled, patient, and genuine. Highly recommend Fernando and this LensCrafters for anyone needing expert help with their eyewear!
- KVKannan VaradachariNov 1, 20255.0We had a wonderful experience during our visit to the store, despite noticing a scratch on the glasses at the time of delivery. Fernando Suarez, the licensed optician who assisted us, addressed the concern with exceptional courtesy and professionalism. He confirmed that the scratch was indeed visible and promptly ordered a new pair of glasses with a fresh frame. His thoughtful attention to detail and commitment to customer satisfaction truly reflect the store’s dedication to great service.
- AFAli FarhadiOct 24, 20251.0The sales associate suggested buying on the day they have deals and submitting a claim through insurance afterward. She did not mention that it was either their deal or the insurance coverage. I spent time submitting claims, which were then denied. After that, I spent an hour calling my insurance. Next, I had to go back to the store to redo my purchase but go through insurance. It was a lot of back and forth for one purchase because the sales associate wanted to make one more sale, even if she was concealing the facts. I would never go back to LensCrafters again.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the West Windsor Township location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters in West Windsor Township?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What brands of eyewear can I find at this LensCrafters location?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Brooks Brothers, Bulgari, Coach, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, and Vogue.
Can I schedule my eye exam online for this LensCrafters store?
Yes, you can schedule your eye exam online through their LensCrafters scheduling portal using the provided quick link URL.
What are the store hours for LensCrafters in West Windsor Township?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
What payment options are available at this LensCrafters location?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does the LensCrafters store at Princeton Market Fair offer in-store pickup?
Yes, in-store pickup is available at this LensCrafters location.
How can nearby places like Starbucks or MarketFair shopping center enhance my visit to LensCrafters?
You can enjoy a coffee at Starbucks before or after your eye exam, or explore shopping and dining options at MarketFair shopping center, making your visit to LensCrafters part of a convenient and enjoyable outing.
Are there other eyewear or optician stores near LensCrafters in West Windsor Township?
Yes, nearby eyewear-related stores include EyeCare Associates, P.C. and Sunglass Hut, offering additional options for eye care and fashionable eyewear.
Can I visit other retail or lifestyle stores close to LensCrafters while in the area?
Yes, nearby stores such as Brookstone (gift shop), Pottery Barn (furniture and home goods), and various fashion and beauty stores like Anthropologie and White House Black Market are located nearby, providing a broad shopping experience.