LensCrafters

Reviews

• JP

  Joe Pomparelli

  Feb 25, 2026
  5.0
  Great service. Stopped in and Ben adjusted my glasses that kept sliding down my nose. No questions asked. He just helped. Very much appreciated!
• PB

  Pushkar Bajpai

  Feb 19, 2026
  5.0
  It's been my third time shopping at this place, and I find the staff helpful each time. There are sufficient options to choose from, and an on-site Eye Care examination by a doctor is a plus. There is no pressure to buy anything, and the staff lets you take your time to walk around to choose a frame. I'll keep buying from them for my next time.
• SS

  serena santiago

  Feb 18, 2026
  3.0
  I recently visited LensCrafters and had a mixed experience. When I first walked in, no one greeted me. I stood at the reception desk for about a minute before anyone acknowledged me and asked if I needed assistance. There were three associates sitting together—one was helping a customer on the phone, while the other two appeared to be on their personal phones. Eventually, another associate approached me and asked if I needed help, then directed one of the associates to assist me. Once I received assistance, the young lady who helped me was very kind, professional, and thorough. She even took the time to do an additional demo with me, which I appreciated. Overall, the experience wasn’t too bad, but not being greeted when you walk in doesn’t leave a great first impression. A simple acknowledgment can go a long way in making customers feel welcome and appreciated.
• OS

  Ohad Reiss Sorokin

  Feb 17, 2026
  5.0
  The service is superb! I brought in glasses that I bought abroad and they fix them for me and did not charge me. Ben was kind and super helpful.
• CN

  Chan Nyein

  Feb 10, 2026
  5.0
  I had an excellent experience at LensCrafters at Marketfair. Jaymi and Ben were consistently professional,courteous, and knowledgeable throughout the entire process. They took the time to understand my needs, answered all of my questions clearly and guided me through my options without any pressure. I especially appreciated their thoughtful and practical recommendations, which help me select my frames and lenses that fit both my vision needs and my budget. The level of care and attention to detail truly stood out. I highly recommend this location to anyone looking for efficient service and a team genuinely prioritizes customer satisfaction. Thank you again, Jaymi and Ben!

Frequently Asked Questions About LensCrafters