Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
210 reviews
5 stars
197
4 stars
4
3 stars1
2 stars3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, making the shopping experience enjoyable.
Product Selection
The store offers a wide variety of stylish frames and lenses, which many customers found appealing.
Efficiency
Many reviews highlighted the quick service and efficient processes, with customers appreciating the speed of their visits.
Cleanliness
The store was noted for being clean and well-organized, contributing to a positive shopping atmosphere.
Mixed Experiences
While most feedback was positive, some customers reported issues with upselling and long wait times for assistance.
- DPDrew Paradine2 days ago5.0Had a great experience with assistance from the staff in picking frames and completing a transaction quickly. Staff was very personable and the store had a great selection. Very reasonably priced compared to other retail eyeglass chains.
- DPDana PopovicDec 30, 20255.0Extremely helpful experience. Helpful and patient staff usually going above and beyond the call of customer service duty.
- KSKaren StoneDec 29, 20255.0The staff was incredibly efficient, kind, and helpful. In particular Shahin Gumbes showed us the topmost care and professionalism. I’d recommend this store to all my friends and family.
- BCBriana CookeDec 28, 20255.0Best experience I’ve ever had! Every single employee was kind and knowledgeable! I highly recommend!
- KAKim&Mark AlbLazDec 14, 20255.0walked into Warby Parker in the Willowbrook mall and was greeted by Jose. He was very professional and knowledgeable and let me look for lenses without being pushy. he provided me some recommendations based on what I told him I liked. very happy with my experience in the store and can’t wait for my glasses to arrive.
Frequently Asked Questions About Warby Parker Willowbrook Mall
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Willowbrook Mall?
You only need your eyes to try on frames. For prescription purchases, bring your prescription copy, and if using FSA or HSA cards, bring those too. You can also just browse non-prescription items or book an eye exam.
Does Warby Parker Willowbrook Mall accept vision insurance?
Yes, they are in-network with several major insurance carriers and allow out-of-network benefits usage. Coverage varies by location or plan.
Does Warby Parker provide measurements and adjustments for eyewear?
Yes, they take optical measurements and offer complimentary adjustments for life on all frames. An optician is available for fittings and tuneups anytime.
What is the return and exchange policy at Warby Parker Willowbrook Mall?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories, including contact lenses in unopened boxes.
Are gift cards available at this location?
Yes, physical gift cards are sold in-store and online, and e-gift cards are available for instant delivery.
What are the regular hours of operation for Warby Parker Willowbrook Mall?
Open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products does Warby Parker Willowbrook Mall offer?
They provide prescription glasses, sunglasses, progressives, contact lenses, and eye exams, featuring various frame materials and lens types.
How can nearby shopping and dining options enhance my visit to Warby Parker Willowbrook Mall?
After shopping for eyewear, you can explore nearby stores like Uniqlo for clothing or enjoy a meal at Saladworks. These nearby places make your trip convenient and enjoyable.
Are there entertainment options near Warby Parker Willowbrook Mall?
Yes, Cinemark Willowbrook Mall and XD cinema is nearby, making it easy to catch a movie before or after your eyewear appointment.
What nearby stores offer fashion and accessories near Warby Parker Willowbrook Mall?
You can visit stores like Michael Kors, BCBGMAXAZRIA at Bloomingdales, and WATCH ZONE for more fashion and jewelry options close to Warby Parker.