Planet Fitness

4.1
438 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2445 Springfield Ave, Union, NJ
07088, United States

Hours

Reviews

4.1
438 reviews
5 stars
257
4 stars
72
3 stars
46
2 stars
11
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Behavior

Numerous reviews highlighted unprofessional and discriminatory behavior from staff, particularly a manager, leading to a negative atmosphere for members.

Cleanliness

While some customers praised the cleanliness of the gym, others reported issues with maintenance and cleanliness, particularly in bathrooms and equipment.

Equipment Maintenance

Several reviews noted that equipment is often broken or poorly maintained, with long wait times for repairs.

Customer Service

Mixed feedback on customer service; some staff were described as friendly and helpful, while others were reported as rude and unhelpful.

Atmosphere

The gym's atmosphere was described as overcrowded and sometimes uncomfortable, with complaints about noise and staff cleaning during peak hours.
  • WS
    Wyvonne Snipes
    Nov 29, 2025
    1.0
    Every Saturday morning when this gym opens the staff wants to clean while people are trying to workout. Why is the gym not cleaned at night or two hours before opening to give the floors time to dry? Staff mopping and vacuuming around people is rude and disrespectful. Make it make since. Then when you ask the front desk why is there mopping and vacuuming while people are trying to workout the response is "it's the schedule time". I don't mind that you're cleaning the gym, it needs to be cleaned during closing hours not while people are trying to workout, it's rude.
  • WW
    wes wright
    Nov 8, 2025
    5.0
    No waiting on machines
  • MD
    mark d
    Nov 6, 2025
    1.0
    Cancelled membership. Was the only person told to put sweater to locker room, but multiple people hanging their sweaters while working out and some even bringing their backpacks around. I felt targeted and am uncomfortable working out in a gym like this where I feel like I’m unwanted
  • OW
    Odessa Welch
    Oct 22, 2025
    5.0
    It's good
  • MM
    Melissa Maurice
    Sep 23, 2025
    1.0
    This location has shown blatant discrimination and disrespectful behavior. Reported to corporate and will continue to share the experience here and especially by this atrocious young back girl with short hair worker. She is a repulsive representative of this gym and has shown that customer service is not her strong suit. She canceled my membership without my knowledge saying I had two other accounts I can’t come to the union gym when I go to the other location I never had problems like the planet fitness union this lil girl got to go

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Union, NJ?

Planet Fitness in Union, NJ is open Monday to Friday from 5:00 AM to 10:00 PM, and on weekends from 7:00 AM to 8:00 PM.

Where is Planet Fitness located in Union, NJ?

Planet Fitness is located at 2445 Springfield Ave, Union, NJ 07088, USA.