Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
576 reviews
5 stars
508
4 stars
17
3 stars3
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly manager Erica and team members like Yaseen and Charisma, received high praise for their professionalism, friendliness, and attentiveness, creating a welcoming environment for customers.
Product Quality
Customers appreciated the wide selection of frames and the quality of the lenses, with many expressing satisfaction with their purchases.
Timeliness
While many customers reported quick service and timely delivery of glasses, there were some complaints about delays in receiving orders.
Mixed Experiences
While the majority of reviews were positive, a few customers reported negative experiences, particularly regarding customer service and issues with prescriptions.
- DGDesantila Gjata3 days ago5.0Raul and the team were extremely helpful. I unfortunately got my glasses stolen and Raul put my new frame and lenses together same-day, when the lab was closed mind you. Very grateful!!
- WKWade Korbel4 days ago5.0Great experience, very fast and professional. I was helped out by Erica, who made my experience very pleasant. Definitely recommend!
- NHN HJan 4, 20265.0From start to finish the experience here was perfect. Would highly recommend and top notch service. Not to mention I have some really cool eyeglasses now!!
- FAFelix AyalaJan 1, 20261.0We have been going to this location over 20 years. Today I will never go back, they have reps on their sales floor that are aggressive, rude, ignorant and the management could care less. No service and forget about them standing behind what they sell you or push on to you. Spend your hard earned money else where. Family of 6 taking their business elsewhere.
- FSFrancesco Agostini Gonzalez SuarezDec 31, 20251.0After buying my glasses on November 23rd, and going back there decemver 18th to get the lenses fixed(my not understanding of balanced lens, not their fault) i just picked up my glases today 12/31, and the frame and lens are even worst. First off the corner of both my lenses are chop or whatever they cut the lens with or shape them into the lens of the frames( its not curved as it ahould with the lens and everytime i look at the corner i get blurry vision) and the frames of a new meta AI glasses are tilted. Looked up online and said that since me Meta AI cant be adjuated due to the internal stuff. Im really dissapointed not for myself but for my insurance that was chatged over 1k for everything i got. Im definitely not going back there ever, and if I do so is to get a full refund and taking my buniess elsewhere.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Totowa offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer frames, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands are available at LensCrafters Totowa?
The store carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Brooks Brothers, Bulgari, Coach, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, and Vogue.
Does LensCrafters Totowa accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the opening hours for LensCrafters in Totowa?
LensCrafters Totowa is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:30 AM to 5:30 PM.
Can I schedule an eye exam appointment online for LensCrafters Totowa?
Yes, you can schedule your eye exam online at LensCrafters through their appointment link provided on their website.
What payment options does LensCrafters Totowa accept?
LensCrafters accepts various payment methods including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters Totowa wheelchair accessible?
Yes, LensCrafters Totowa has a wheelchair accessible entrance for customers with mobility needs.
How can nearby stores like The Eyexam Group help customers visiting LensCrafters Totowa?
The Eyexam Group, located nearby, is also an optometrist and eyewear provider which can be an alternative for eye exams and eyewear shopping for customers in the area.
What other shopping options are available around LensCrafters Totowa?
Nearby shopping includes Antonovich Furs for fashion accessories, Robert's Tuxedos for men's and women's clothing, and Forman Mills department store for clothing needs, providing customers multiple retail choices before or after their eye care visit.
Are there any places near LensCrafters Totowa where pet owners can shop or seek care?
Yes, nearby places include Petco for pet supplies and dog training, Vetco Total Care Animal Hospital for veterinary services, and Just Food For Dogs for pet food, offering convenient options for pet owners visiting LensCrafters.