Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
569 reviews
5 stars
502
4 stars
17
3 stars3
2 stars3
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Erica, Linda, and Raul for their exceptional service.
Product Quality
While some customers were satisfied with their glasses and the selection available, others expressed frustration over delays and incorrect orders.
Professionalism
The staff was frequently described as professional and knowledgeable, providing thorough explanations and assistance during the purchasing process.
Mixed Experiences
Several reviews indicated a mix of positive and negative experiences, with some customers reporting excellent service while others faced issues with customer support and product satisfaction.
Timeliness
There were complaints about delays in receiving glasses, with some customers waiting longer than promised, which affected their overall satisfaction.
- JBJames BinderOct 22, 20254.0Been going here for Decades! Familiar faces & Friendly, Professional staff!
- JSJuanita SchnabelOct 10, 20251.0Zero customer service.
- JKJohnathan KeatesOct 8, 20255.0Staff was very friendly and helpful in getting my issue with my Ray-Ban is resolved quickly and easy, highly recommended
- MSMajdi SharifOct 6, 20251.0This was my first time at Lenscrafters, and most likely my last time. First of all to pay 250 for a glasses for 3 year old is nuts. To add insult to injury, they promised the glasses in 5 days, and it's been 10 days and we are still waiting. Also the fact that I can't get a true time frame on when the glasses are coming is baffling to me. Horrible service!
- GYGulsah YilmazSep 30, 20255.0The doctor, nurses, and other salespeople there were very polite and helpful. We were very pleased with the service we received. They were very helpful in choosing eyeglass frames for my son.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Totowa offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer frames, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands are available at LensCrafters Totowa?
The store carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Brooks Brothers, Bulgari, Coach, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, and Vogue.
Does LensCrafters Totowa accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the opening hours for LensCrafters in Totowa?
LensCrafters Totowa is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:30 AM to 5:30 PM.
Can I schedule an eye exam appointment online for LensCrafters Totowa?
Yes, you can schedule your eye exam online at LensCrafters through their appointment link provided on their website.
What payment options does LensCrafters Totowa accept?
LensCrafters accepts various payment methods including American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is LensCrafters Totowa wheelchair accessible?
Yes, LensCrafters Totowa has a wheelchair accessible entrance for customers with mobility needs.
How can nearby stores like The Eyexam Group help customers visiting LensCrafters Totowa?
The Eyexam Group, located nearby, is also an optometrist and eyewear provider which can be an alternative for eye exams and eyewear shopping for customers in the area.
What other shopping options are available around LensCrafters Totowa?
Nearby shopping includes Antonovich Furs for fashion accessories, Robert's Tuxedos for men's and women's clothing, and Forman Mills department store for clothing needs, providing customers multiple retail choices before or after their eye care visit.
Are there any places near LensCrafters Totowa where pet owners can shop or seek care?
Yes, nearby places include Petco for pet supplies and dog training, Vetco Total Care Animal Hospital for veterinary services, and Just Food For Dogs for pet food, offering convenient options for pet owners visiting LensCrafters.