LensCrafters

4.9
708 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1201 Hooper Ave, Toms River, NJ
08753-3330, United States

Hours

Reviews

4.9
708 reviews
5 stars
678
4 stars
12
3 stars
4
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for being friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Quick Repairs

Numerous reviews mentioned the quick and effective repair services provided, often at no charge, which greatly satisfied customers.

Professionalism

Customers appreciated the professionalism and knowledge of the staff, particularly the doctors and opticians, who provided thorough and informative consultations.

Mixed Checkout Experience

While most interactions were positive, some customers reported a negative experience at checkout, citing dismissive behavior from staff that contradicted the overall positive service.
  • SS
    Sherry Sasko
    2 days ago
    5.0
    Staff always professional and courteous.. Attentive however never pushy, giving you space and time to make your decisions.
  • GT
    Gianna Tanner
    Dec 27, 2025
    5.0
    Excellent service! Michael was awesome. I bought in a pair of sunglasses I bought elsewhere and he was able to fix them with no issue
  • DL
    Dean Langella
    Dec 23, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Outstanding Service in a Pinch! I can’t say enough good things about the team at LensCrafters in Toms River. I stopped in with an emergency repair needed on my glasses, and they jumped into action immediately. The staff was incredibly professional, friendly, and efficient—and had my glasses fixed in record time. In a world where true customer service can be hard to find, this team delivered old-school care with modern speed. I was back on my way far quicker than expected and truly grateful for their help. Huge thanks to the entire staff for turning a stressful situation into a great experience. Highly recommend!
  • MM
    Marylin Morales
    Dec 22, 2025
    5.0
    I ran in three days before Christmas Eve to get very expensive sunglasses straightened out on fixed. I’ve tried so many other places. No one‘s been able to help me. Joe a licensed electrician had it fixed in no time very pleased. Thanks so much. Lifesaver is over here.
  • TV
    Travis Verello
    Dec 19, 2025
    1.0
    Avoid this place. Glasses had a defect and they blamed it on cleaning products we used but we only used product bought from them. Tried to make us pay the warranty fee to replace them

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.