Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
469 reviews
5 stars
417
4 stars
17
3 stars2
2 stars5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, knowledgeable, and attentive, providing excellent customer service throughout the purchasing process.
Staff Expertise
Many customers highlighted the professionalism and expertise of staff members, particularly in helping with frame selection and explaining lens options.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding product quality, delays in receiving glasses, and some negative interactions with staff.
Long Wait Times
Several customers expressed frustration over extended wait times for glasses, with some stating it took longer than expected despite claims of same-day service.
- ANAna Nogueira2 days ago5.0The best experience I have had in a very long time. The salesperson was lovely and very engaged helping me pick, not one, but two eyeglasses. My first time there and I will return.
- KGKaren GalvezDec 25, 20255.0Had a great experience. Was promptly attended to and the staff member was super helpful in picking out frames, looking up insurance and getting us the best deal.
- KKKatsu KDec 22, 20255.0Louis has been taking care of us for about 15 years. He is extremely kind and very knowledgeable about everything related to glasses. He always helps us choose the right frames, and we learn something new every time we visit. Thanks to him, our family has always received excellent guidance in selecting and properly adjusting our glasses. We can 100% recommend this store because of Louis.
- KEKay ElienDec 19, 20255.0Mr. Weinstein, was very helpful and I appreciate his service.
- RWRoger WilliamsDec 3, 20252.0So I had to get a new glasses after 1 year because my lens were scratched on the in side .Keep in mind I was out of the warranty window but as a regular customer I taught I would that they would put that into consideration but no . Keep in mind I take care of glasses and keep in the case at night .the first time I went in a few days ago they guy told me that the film that darkens when the sun is out was peeling and nothing can be done so I did order a new pair however when I went the second time they said it’s scratched on the inside and ask me what happened as if I knew exactly knew what took place .l felt I wasn’t treated fairly so $1100. In a year .
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyewear brands does LensCrafters in Springfield offer?
LensCrafters offers a wide range of designer brands including Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Which vision insurance plans are accepted at LensCrafters on Route 22 East?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Springfield?
LensCrafters is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:30 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters on Route 22 East?
You can schedule an eye exam online at LensCrafters' website using the scheduling link provided: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0216&storeId=10851
Does LensCrafters offer contact lens exams and fittings?
Yes, LensCrafters provides comprehensive eye exams and offers contact lens fittings and evaluations for all contact lens patients, with an additional fee for the fitting.
What payment options are available at LensCrafters in Springfield?
Customers can pay using American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby eyewear or optometrist facilities near LensCrafters on Route 22 East?
Yes, Garden State Eye Group is another nearby optometrist and eyewear provider located close to LensCrafters, which might be helpful for additional optometry services.
What nearby places can I visit for dining options before or after my visit to LensCrafters?
Near LensCrafters, you can enjoy dining at Moe’s Southwest Grill, TGI Fridays, Cap't Loui (a seafood restaurant), 1000 Degrees Pizza, Carvel for ice cream, Poke 22 for sushi, and Smoothie King for smoothies and juices.
Are there nearby recreational or entertainment venues around LensCrafters in Springfield?
Yes, nearby venues include Sky Zone Trampoline Park (an amusement and sports venue), Go Ahead and Jump 4 LLC (including a water park), and 24 Hour Fitness which also offers swimming instruction through British Swim School.
Can I find other services like shipping or event planning near LensCrafters?
Yes, near LensCrafters you can find FedEx Office Print & Ship Center for shipping and printing services, and Incredible Events for event planning needs.