Planet Fitness

4.2
409 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
415 Egg Harbor Rd, Sewell, NJ
08080, United States

Hours

Reviews

4.2
409 reviews
5 stars
272
4 stars
62
3 stars
14
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Multiple reviews highlighted unprofessional and rude behavior from staff, particularly at the front desk, leading to customer dissatisfaction.

Cleanliness

While some customers praised the cleanliness of the gym, others reported issues with dirty showers and bathrooms, indicating inconsistent maintenance.

Customer Service

Several customers expressed frustration with the handling of complaints and issues, citing poor customer service and lack of support from management.

Equipment Availability

Many reviews noted that the gym has a good variety of equipment, but some members experienced wait times for free weights and machines.

Atmosphere

The gym is generally described as friendly and welcoming, but some reviews mentioned a need for a more engaging atmosphere for new members.
  • DU
    D-Jay Uhl
    Nov 12, 2025
    1.0
    Got 3 different charges on 3 days in a row overdrafting my account and shorting me on bills, and when you go to the location they can't explain why it happened or what the charges are for, but they can't fix the situation, and when I told them to cancel it they said I am unable to do so.
  • AK
    Allen Kleaving
    Oct 31, 2025
    1.0
    Just a hangout for kids from nearby schools. Kids vaping in the locker room and at the weights. Kids plucking back hair off one another and leaving it on weight benches. Wrestling around, flirting, and dropping foul language. Staff does nothing but apologizes for their behavior.
  • SM
    SAVANNA MASSEY5
    Oct 29, 2025
    1.0
    I used to love this location and came here on and off for the past 3 years and always loved it and their staff until recently. For starters, I would not say I’m a “professional athlete” or a heavy lifter or anything , but I notice that when people lift heavy weights or just lift in general, it’s all about preference, comfort, and personal experience. Going to this location, you see people wearing all sorts of shoes. From slides, crocs, hey dudes, and sneakers all the way to no shoes and barefoot/ just wearing socks. It’s all about whatever you want to do as a person. I understand some gyms have a requirement of a sneaker to workout, but I never heard this when signing up for this gym. Usually on upper body days, I come in wearing whatever I wore to school and if it’s not sneakers and I decide to lift something that may fall on me, I usually take off the shoes. I have seen multiple people do this as well constantly I see people in slides and with their shoes off. Mind you, before today, I have come in MULTIPLE times with slides on and it’s usually the same staff that is in there when I go, and I was never ONCE stopped or told to change or leave or anything. Coming in today like usual, I walk in and Jaycean and another African American woman were at the desk like usual. Ever since this girl has been hired she always gives guests a dirty look and seems uninterested in her job. She does not go out of her way to speak to any guests , just gives you a nasty look and you’re on your way. Jaycean is usually a nice guy but I guess something switched lately. So when I came in, I scanned in as well as my girl friend and we walked by like usual heading towards the locker room. I get stopped by jaycean asking if I have “proper gym shoes” on that I can change into. I told him no as I usually take the shoes off on upper body days since I’m not lifting anything that can fall on my feet. I do the same machines every time and what I do is not dangerous. Mind you also, a woman walked in right in front of us with slides on and nothing was said to her. So since Jaycean told me to leave because of my shoes, I stated this must be a new rule because I have worn slides multiple times to the gym as well as many other guests who yet again, nothing was said to them, and I said I was never once advised of this or told to leave so I assumed it must be a new rule. Jaycean proceeded to mock me and crack jokes with the other girl at the desk and laughed at us the whole way out. Extremely unprofessional. These are the main two staff I see at this location and sometimes a short white woman who wears glasses and let me tell you that woman is so sweet , she is the only one I ever see cleaning in here , and she goes BEYOND for her job and it’s obvious she wants to be there. Jaycean acted like a prick about the situation. Had he asked nicely and not mocked me, I would have respected this rule and understood and came back the next time with sneakers on. It’s because of his reaction that I am complaining. As I mentioned, it might seem like an obvious rule for some about the shoes, but I don’t recall anything about this in the sign up, there are no posters or signs in the gym that say this, and the front desk never asked me about this before. Plus as I mentioned, I have seen atleast 15 people if not more than regularly wear slides, or no shoes in the gym because working out is all personal experiences and preferences and i see online a lot of people who tend to lift heavier take off their shoes because it helps them out. Nonetheless, I think this location needs some help and they need to hire new staff who actually enjoy their jobs and don’t disrespect or act like pricks to the guests. Due to the interaction I had I plan on canceling my membership and locating a new gym.
  • AF
    Anthony Favacchia
    Sep 23, 2025
    1.0
    Gym has been getting worse kids are in there acting like its gym in school wanna flex in the mirrors and then there vaping in the locker room and they dont clean the bathrooms good at all anymore.
  • LE
    Lyshon Ellis
    Aug 12, 2025
    5.0
    Great experience and was able to get my entire workout done. Very clean and neat facility. Nice updated equipment.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Sewell, NJ?

Planet Fitness in Sewell, NJ, is open Monday to Friday from 5:00 AM to 10:00 PM, and on Saturdays and Sundays from 7:00 AM to 7:00 PM. Holiday hours may vary.

Where is Planet Fitness located in Sewell, NJ?

Planet Fitness is located at 415 Egg Harbor Rd, Sewell, NJ 08080.