Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Garden State Plaza
1 Garden State Plaza, Paramus, NJ
07652, United States
Hours
Reviews
4.7
386 reviews
5 stars
351
4 stars
11
3 stars1
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, attentive, and knowledgeable, providing excellent customer service throughout the shopping experience.
Product Quality
While many customers appreciate the selection and affordability of frames, there are complaints regarding the quality of certain products, particularly sunglasses.
Efficiency
Customers frequently mention the quick and efficient service, with many noting that the process of selecting and ordering glasses is smooth and fast.
Optometrist Experience
The optometrists are praised for their thoroughness and ability to explain procedures and prescriptions clearly, contributing positively to the overall experience.
- FCFariba Choudhury3 days ago5.0Viv was very helpful. She was patient while helping me choose my frames. The process to order my prescription was seamless. Would return in the future.
- HRHeather Roetman3 days ago5.0The team was incredibly patient and helpful while I selected my new lenses, even though the store was very busy with year-end FSA shoppers.
- BLBeth LipschitzDec 30, 20255.0Took my daughter to get new prescription glasses and the service was wonderful! So helpful helping her find a pair she loved and working out the insurance coverage.
- JCJewel ChandlerDec 30, 20255.0I went to Warby Parker because my brother kept telling me how he had a lot of their glasses at reasonable prices. I need a lot of add ons - ultra thin lenses, progressive and transitional. It costs me a pretty penny every year. I had quite a few money left in my FSA and decided to give WP a try, I had an updated eye prescription and they took it and fitted me within a half hour. I had went online and listed out a batch of options, the eye specialist pulled all my options about 10 pairs and she pulled them all with the quickness. I will be back for new sunglasses under my 2026 FSA. Girls will glasses do get passes.
- YCYonathan Andrés Arroyave CopeteDec 8, 20251.0I have been doing my eye exam at Warby Parker for 4 years, so far my experience was great, but this year on my visit for my new prescription on Nov 11th something change, they just messed up, the prescription went wrong, they wrote my prescription for my right eye wrongly, and gave me some samples for contact lenses, in went back on the 21st, I expressed my concern about the prescription, considering how I was feeling with my lenses, they didn’t do a recheck just preferred different lenses to try, and never call me to pick them up. I bought my glasses using that prescription and now I am having issues with it, I can not use it because the prescription for my right eye was wrong, and I went back on Dec 3rd, and they had to change the prescription as it was it on my last visit on 2023. The store Manager tried do to her best and was so kind, but the company policies doesn’t allow her refund my eye exam money for me to take in a different place, and on top of that I lost the money that I paid for my glasses, (it has to be changed) now, I don’t trust on Their prescription and I will have to take the exam somewhere else.
Frequently Asked Questions About Warby Parker Garden State Plaza
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What items should I bring when visiting Warby Parker Garden State Plaza for eyeglasses or contacts?
You only need your eyeballs to try on frames. For prescription purchases, bring a digital or physical copy of your current prescription and your FSA or HSA card if you plan to use it. You can also visit just to browse or book an eye exam.
Does Warby Parker Garden State Plaza accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accept out-of-network benefits. Coverage may vary by location or plan.
Are measurements and frame adjustments available at Warby Parker Garden State Plaza?
Yes, optical measurements are provided to complete your order, and complimentary adjustments for life are available if your frames don't fit perfectly.
What is the return and exchange policy at Warby Parker Garden State Plaza?
They offer a 30-day, hassle-free return or exchange policy for all eyewear and accessories, including contact lenses if unopened within 30 days of purchase.
Can I buy gift cards at Warby Parker Garden State Plaza?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for instant use.
What are the store hours for Warby Parker Garden State Plaza?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and closed on Sundays.
What types of eyewear and services does Warby Parker Garden State Plaza offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and have friendly advisors and optometrists to assist you.
Which nearby dining options can I enjoy before or after visiting Warby Parker Garden State Plaza?
Nearby eateries include JERK SHACK GRILL (Caribbean and seafood), Chipotle Mexican Grill (Mexican fast food), Charleys Philly Steaks, Charleys Cheesesteaks, Cafrea (frozen yogurt), and Baskin-Robbins for ice cream and frozen treats.
What nearby shopping options are available around Warby Parker Garden State Plaza?
Nearby stores include ALDO (shoes and fashion accessories), Blue Nile (jewelry), Garage, Banana Republic, Timberland, American Eagle, Old Navy, SEPHORA, Men's Wearhouse and Tux, Tillys, Gymboree, Lucky Brand, Fossil Store, ALO, and Arc’teryx Garden State Plaza for a wide range of fashion and accessories.
Are there family-friendly or kids' stores near Warby Parker Garden State Plaza?
Yes, Gymboree offers children's clothing, and The LEGO® Store Garden State is great for toys and kid-friendly shopping experiences nearby.