LensCrafters at Macy's

4.9
125 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
500 Garden State Plaza, Paramus, NJ
07652, United States

Hours

Reviews

4.9
125 reviews
5 stars
119
4 stars
2
3 stars
0
2 stars
0
1 star
4
  • AS
    Angela Saurino
    2 days ago
    5.0
    I had such a great experience at LensCrafters! I went in to get my glasses fixed, even though they were originally from a different eye doctor, and Kimberly, the manager, went above and beyond to help me. She was incredibly kind, patient, and made sure my glasses were fixed properly and that I was completely happy before I left. Her customer service was truly amazing. I can’t recommend her enough—if you’re looking for help with your glasses, definitely go see Kimberly at LensCrafters!
  • SL
    Seth Landa
    Jan 5, 2026
    5.0
    I’ve been a customer there for years- Kim the manager is knowledgeable, makes great recommendations and takes care of us!
  • MP
    Marcos Perez
    Jan 1, 2026
    5.0
    ⭐⭐⭐⭐⭐ I had an excellent experience today at LensCrafters thanks to Rick (#81316). From start to finish, he was very patient, knowledgeable, and took the time to explain everything clearly. Customer service like this truly makes a difference. Highly recommended
  • JA
    Julieta Angeles
    Dec 4, 2025
    5.0
    I highly recommend this location. Rick went above and beyond, listens attentively, responding with patience and resolving issues efficiently. I was completely impressed with their customer service.
  • ZP
    Zulma Portillo
    Aug 21, 2025
    5.0
    Great customer service coming from manager

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.