LensCrafters

4.8
422 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1680 Paramus Park Mall, Paramus, NJ
07652-3544, United States

Hours

Reviews

4.8
422 reviews
5 stars
395
4 stars
6
3 stars
2
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Erica, Narine, and Jaime, received high praise for their attentiveness, professionalism, and helpfulness throughout the purchasing process.

Product Selection

Customers appreciated the wide variety of frames and lenses available, often noting the ease of finding suitable options.

Store Environment

The store was frequently described as clean, welcoming, and well-organized, contributing to a positive shopping experience.

Insurance Handling

While many customers found staff knowledgeable about insurance options, there were some concerns regarding the handling of Medicaid and insurance verification.

Overall Experience

Most reviews reflected a high level of satisfaction with the overall experience, with many customers expressing intent to return for future eyewear needs.
  • MG
    Mena Goubran
    Nov 5, 2025
    5.0
    Best staff and amazing service and incredible range
  • GL
    G Lagala
    Oct 12, 2025
    5.0
    I was assisted by Jaimie and he was very attentive. He listened to my requests and did a beautiful job measuring and shaping my frames perfectly.
  • MS
    Maryam Skairek
    Sep 29, 2025
    5.0
    My mom and I had such a great experience at LensCrafters thanks to one of their amazing team members, Kenneth Testa. Kenneth helped both my mom and I find the perfect new glasses and was incredibly kind, patient, and knowledgeable throughout the whole process. He walked us through multiple frame and lens options, explaining everything clearly and making sure we felt comfortable with our choices. When we realized we had forgotten our prescription, he kindly held the glasses for us so we could go grab it. Kenneth made the whole experience smooth and stress-free. Highly recommend purchasing glasses from this location! Thank you for your outstanding service, Kenneth!
  • MO
    Malgorzata Olszewska
    Sep 24, 2025
    5.0
    Very friendly and professional service. My son broke his glasses almost a year after the purchase. LensCrafters exchanged them without any problems. Thank you!
  • AF
    Aly Fuhrman
    Sep 24, 2025
    5.0
    Narine was such a big help in choosing my daughter’s frames. I went two other places and was so confused. Wishing minutes we had a frame that fit and my daughter loved. Thank you!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.