Many customers praised the instructors for their knowledge, support, and ability to motivate, with specific mentions of Leslie, Jacob, and Natalia standing out.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly regarding class availability, inflexible policies, and lack of empathy from management.
Class Availability
Customers frequently reported difficulties in booking classes due to full schedules and long waitlists, leading to frustration and dissatisfaction.
Positive Atmosphere
Despite some negative feedback, many customers appreciated the welcoming and friendly environment of the studio, contributing to their overall enjoyment of the classes.
AM
Aida Marranzini
Dec 7, 2025
5.0
It is a nice studio, the staff is very friendly and I love classes with Vivian. She is innovative and patient, lots of patience.
JB
Josephine Braneky
Jul 31, 2025
5.0
Club Pilates @ Paramus is amazing, from the front desk to each instructor: Leslie, Danielle, Candy, Jacob, Denise and even the subs.
Leslie is such an encourager.
Thank you to all.
CD
c d
Jul 16, 2025
1.0
Update: I wouldn’t suggest a class with Leslie. She stopped the class to make an announcement that some people in the class had not so good form and that they would never be able to take level 2 classes. She also walked all the way over to me in crutches to hand me the ball next to me that I did not want to use for one move because I was sore. Relax, this is a level 1 class and I can modify as needed. The loud fake positive voice was obnoxious.
Thank God this is my last month at this studio.
The instructors are great management changed and she’s very not friendly.
SD
Sandy DeLucia
Oct 30, 2022
5.0
Always a great class with Natalya !!!
CG
Cheryl Goff
Aug 5, 2022
5.0
My home away from home. Clean, welcoming and a great break from the desk/day/computer/life to take some needed "me time" while getting a great workout. Sophia, the manager, couldn't be lovelier and it's a great community atmosphere. Denise's classes will certainly brighten your day and Jackie's classes are worth waiting for if you're looking to break a sweat!
Club Pilates is located at 700 Paramus Park, Paramus, NJ 07652, USA.
What are the operating hours of Club Pilates?
Club Pilates is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday from 6:00 AM to 8:00 PM, Saturday from 7:00 AM to 4:00 PM, and Sunday from 8:00 AM to 2:00 PM.
What types of Pilates classes and services does Club Pilates offer?
They offer Reformer Pilates, Group Reformer Classes, Pilates Teacher Training, Private Training, and general Pilates Classes.
Does Club Pilates require a membership for classes?
No, Club Pilates does not require a membership to attend classes.
What payment options are accepted at Club Pilates?
Club Pilates accepts American Express, Discover, Mastercard, and Visa for payments.
Is Club Pilates accessible for individuals with disabilities?
Yes, Club Pilates has wheelchair accessible entrance, parking, and restrooms.
Does Club Pilates offer any special promotions for new customers?
Yes, they offer a Free Pilates Intro Class which can be booked online.
Are there places to eat near Club Pilates?
Yes, nearby places to eat include Panera Bread, Nathan's Famous, Chick-fil-A, and Burger King, which are convenient options before or after your Pilates session.
What shopping options are near Club Pilates?
Nearby shopping stores include Build-A-Bear Workshop, UNIQLO USA, The Children's Place, Express, and Payless ShoeSource for a variety of apparel and gifts.
Are there any wellness or beauty services close to Club Pilates?
Yes, you can find beauty and spa services nearby such as Benefit Cosmetics BrowBar, Pure Nest Spa, Lusso Salon Studio, Members Only Barber Studio, and Charlotte Tilbury.