Ocean City Family Practice

Reviews

• JJ

  Jess

  Sep 24, 2025
  3.0
  Pretty long waits. Okay care
• KL

  Ksenia Kelly Lees

  Mar 7, 2022
  1.0
  Absolutely disgusting: I came in to my appointment, just to find out it wasn’t scheduled (I scheduled it over the phone a week prior). I even looked up the exact time I made that phone call. The receptionist was beyond nasty and kept yelling at me, saying there is no way someone would’ve scheduled me for that day and time. I’m not a liar and I know they are busy, but she kept insisting on me not making a call, even after I showed her my phone call history with that call. She kept yelling at me, so I asked to speak to her supervisor. The supervisor was far from friendly as well. She said there is no way I called and scheduled, because my Dr wasn’t there today. And didn’t even try to find out which one of her receptionists failed to schedule me. At that time, I just had enough of being yelled at, so I said that I’ll look for another primary care Dr and walked away, as she started laughing at my back (“very mature”). Oh, guess who I saw in the office on my way out? - that’s right - my Dr, who I was told wasn’t there. As I turned around and asked the supervisor “isn’t that my Dr, you told me isn’t here today?” - she said “nope, not her”…. WOW! Just WOW!!!! What a disgrace. Gonna miss my Dr- she is a sweetheart, but the office crew is rude, disrespectful and unreliable! I planned my whole day around this appointment and drove all the way from Absecon. If you value your time and have some self-respect - just go somewhere else. I just can’t believe they treat people like that! Everybody is understaffed nowadays, and new employees make mistakes, but at least take responsibility for it, instead of yelling at the patients.
• MW

  Michael Wilson

  Jan 8, 2022
  5.0
  I’ve been going here since I was a little kid. Always been treated well.
• RS

  Rob Swift

  Dec 6, 2021
  1.0
  This office is incredibly unprofessional. At my behest, my mother finally called to consult Dr. Raab regarding Covid-19 vaccination. Staff then refused to offer any help and told her "we don't get involved in that, that is the federal governments department." She was then instructed to go online if she has questions about its safety and efficacy. I then called the office and had to explain that it is in fact their job to guide and inform their patients on potentially life saving vaccines and very irresponsible to recommend "googling it," rather than discussing concerns with an actual physician. I was then promised that Dr. Raab would call her ASAP and would be happy to address her concerns... Of course he never called. At a time when people are falling victim to misinformation campaigns, we must rely on our healthcare providers to educate and dispel rumors, this office couldn't care less.

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