Planet Fitness

3.8
724 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
520 Broad St, Newark, NJ
07102, United States

Hours

Reviews

3.8
724 reviews
5 stars
367
4 stars
125
3 stars
62
2 stars
29
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.

Cleanliness

Several customers reported issues with cleanliness, including dirty bathrooms and broken machines, contributing to a negative gym experience.

Equipment Condition

Many reviews mentioned that equipment is often broken or outdated, leading to safety concerns and dissatisfaction.

Parking Issues

Frequent complaints about parking difficulties, including high fees and malfunctioning validation systems, frustrated many customers.

Staff Attitude

While some staff were praised for their friendliness, many reviews noted that certain employees displayed a negative attitude towards customers.
  • JB
    Jeffrey Bigelow
    2 days ago
    5.0
    A guy healed my back in the parking lot we talked i told him about my diet he showed me his workout i loved it should of never left i know an i should of just stayed there ill be back ill tan work an do the workout god bless till next time I found yas
  • MB
    Mary Bella
    3 days ago
    1.0
    I never received my overpayment fee that I got charge twice back about 3 years ago I went to filled the paperwork I was promised I would get my money back and till this date I have not gotten anything very unfair and unprofessional
  • JD
    Jean Jacques Dessalines
    Nov 12, 2025
    1.0
    An absurd joke this place. I was there for approximately 45 or so. Had to leave because my ended. On the way I was searching for a bathroom because the establishment is poorly constructed. I was advised by one of the employee that it's downstairs and I could just go downstairs. In the midst of this, a second out of nowhere turned and wanted me to scan my ID again which of course I just did. Perhaps this is policy in Newark or maybe it's just a discrimination. I'll phone Planet fitness Headquarters and advised them of this. The email below is invalid
  • FG
    Fabrice Guillaume
    Nov 7, 2025
    5.0
    They just installed new equipment and they rearranged the space. More options available and better space utilization. It looks great!
  • DL
    Donovan LeBoeuf
    Nov 6, 2025
    4.0
    Gym has been closed for 2 days. Wonder if we’re going to get credit. I didn’t see any notification to members that went out. Just wasted 30 mins of my day. Update: it looks like we got a lot of new equipment which is great, the only downside is there’s placement of the cable machines. They were mostly removed from the view of the mirror so you can’t see what you’re doing when working out on most of the cable machine equipment. The pull up bars were moved downstairs, there’s only one on the main floor. Would have been great if they would have put a pull up station between the 2 big cable machines on the main floor. Looks like it was designed for that. But overall it’s a great overhaul.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Newark, NJ?

Planet Fitness in Newark, NJ is open from 5:00 AM to 10:00 PM Monday through Friday, and from 7:00 AM to 8:00 PM on weekends.

Where is Planet Fitness located in Newark, NJ?

Planet Fitness is located at 520 Broad St, Newark, NJ 07102, US.