RMA New Jersey | Morristown

Reviews

• DW

  David Walsh

  Mar 31, 2026
  1.0
  My wife and I are extremely disappointed with our experience at RMA. The level of professionalism, communication, and patient support we encountered was wholly inadequate, particularly given the nature and sensitivity of fertility treatment. My wife is a physician, and she has a clear understanding of what constitutes appropriate patient care. We were both genuinely appalled by how her case was handled. The process felt impersonal and transactional, with little regard for the emotional and psychological toll that treatment takes — not just on the patient, but on the family going through it together. At a cost of approximately $20,000 per cycle, the lack of accountability and attention to detail is unacceptable. My wife underwent two cycles that, by admission, were handled incorrectly. This should not happen under any circumstances, especially in a specialty that demands precision and individualized care. Following two failed cycles, we made repeated attempts to schedule a follow-up consultation directly with her physician. Despite multiple requests, we were unable to speak with a doctor. Access was consistently restricted through nursing staff, with no clear path to escalation or physician engagement. More concerning, we were ultimately informed that her physician would no longer continue her care and that she should seek a second opinion. While we are open to doing so, RMA has failed to provide her medical records despite multiple calls and emails to both administrative staff and management. To date, we have received no response. This is unacceptable and directly interferes with our ability to pursue timely care elsewhere — particularly when we have been explicitly told that timing is critical. If your case is routine and requires minimal physician involvement, you may have a satisfactory experience. However, if you expect access to your doctor, clear communication, and a standard of care that reflects the seriousness of this process, I strongly urge you to look elsewhere.​​​​​​​​​​​​​​​​
• KG

  Katie Gallagher

  Mar 31, 2026
  2.0
  I am extremely disappointed with my experience at RMA. The level of professionalism, communication, and patient support I encountered was wholly inadequate, particularly given the nature and sensitivity of fertility treatment. As a physician, I have a clear understanding of what constitutes appropriate patient care, and I was genuinely appalled by how my case was handled. The process felt impersonal and transactional, with little regard for the emotional and psychological strain associated with treatment. At a cost of approximately $20,000 per cycle, the lack of accountability and attention to detail is unacceptable. I underwent two cycles that, by physician admission, were handled incorrectly. This should not occur under any circumstances, especially in a specialty that demands precision and individualized care. Following two failed cycles, I made repeated attempts to schedule a follow-up consultation directly with my physician. Despite multiple requests, I was unable to speak with a doctor. Access was consistently restricted through nursing staff, with no clear path to escalation or physician engagement. More concerning, I was ultimately informed that my physician would no longer continue my care and that I should seek a second opinion. While I am open to doing so, RMA has failed to provide me with my medical records despite multiple calls and emails to both administrative staff and management. To date, I have received no response. This lack of responsiveness is unacceptable and directly interferes with my ability to pursue timely care elsewhere, particularly when I have been explicitly advised that timing is critical in this process. If your case is routine and requires minimal physician involvement, you may have a satisfactory experience. However, if you expect access to your physician, clear communication, and a level of care that reflects the seriousness of treatment, I strongly recommend seeking care elsewhere.
• LD

  Lauren Drumm

  Mar 26, 2026
  5.0
  Went for my first consult today with Dayna Browning and she was nothing short of amazing. She was personable and answered every question I had thoroughly. Thank you!
• JR

  Jennifer Rabbitt

  Jan 10, 2026
  5.0
  Already left a previous review but just wanted to share the finished product! =) thanks to everyone again at RMA and especially Dr. Hong!!! So obsessed with my baby boy 🥰
• MB

  Malika Budhram

  Dec 10, 2025
  5.0
  Dr. Hong is so kind and pleasant. She is very knowledgeable in her field and makes it more comforting to work with her through this process.