Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
590 reviews
5 stars
552
4 stars
16
3 stars5
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like James, Margaret, and Francisco.
Product Quality
While many customers were satisfied with their glasses and the selection available, there were some complaints about delays and issues with orders.
Professionalism
The staff demonstrated a high level of professionalism, with several reviews highlighting thorough eye exams and attentive service.
Repair Services
Customers appreciated the quick and effective repair services offered, often receiving immediate assistance for issues with their glasses.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding order delays and customer service during returns.
- DCDiane ConigliaroJan 5, 20265.0Oh my. Don't know where to start. James and Francisco were so helpful to me. My 96 year old mother had a lens fall out of her glasses. Not only did they fix the lens, but they also replaced the pads without being asked. No charge for any of it. And they told me to bring her glasses in anytime she has a problem. Friendly and efficient. Thank you so much!
- MAMakeup AddictDec 12, 20251.0My Boyfriend ordered a pair of reading glasses five weeks ago. Was going to take five to seven days they said, one week later he was told they were ready. They were incorrect. Did not follow the script. Ok this can happen. No problem. Another week went by they were ready again, nope not correct another mistake made. Two weeks later, no word from them went in personally they could not identify where they were it what stage they were in. Incompetence totally. That was last Saturday. Here it is the following Friday, they were suppose to find out Monday where they were and explain to him what was going on, No surprise here that he didn't hear a word, until today, lol. He got a email that they are now delayed. No reason specified no excuse. The most laughable thing is a managers solution is to offer him an additional pair of glasses. Sure Sure, when he can't even get the pair he paid for. Do not order your glasses from here.
- KLKeith LenoirDec 4, 20255.0Professional staff!
- CMCarol MaffiaNov 12, 20255.0James was the greatest person to deal with. I was in this store probably 3 hours. He has the patience of a saint. I don’t know his name, but the guy who went to London was wonderful too. This store has the best employees. I paid more money for my exam and my glasses than normal, but it was well worth the money I spent. I will never go anywhere else for my eyes exams and my glasses again. LensCrafters has my business for life. Thank you again, James. I look forward to seeing you when I come in to get my glasses.
- TMTrevor McCollumNov 10, 20255.0Went into LensCrafters because I had a problem with my Ray-Ban Meta 2 glasses and even though I didn’t purchase them from LensCrafters, Jack kindly helped me step-by-step understanding the issue I had and how to fix it and even told me to follow up with him in the following days without charging me a dime for his time.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others.
What are the store hours for LensCrafters in Mays Landing?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online through LensCrafters' scheduling link or reservation URL provided on their website.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Visa, Mastercard, Discover, cash, checks, Apple Pay, and Android Pay.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for your convenience.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses you wear, and any questions you may have.
What nearby stores can I visit when shopping at LensCrafters in Hamilton Mall?
Nearby stores include Littman Jewelers, 4M Fashions For Kids, Torrid, Bath Fitter, GNC, Hallmark, and Sunglass Hut where you can find jewelry, clothing, vitamins, gifts, and more.
Are there other eyewear or optical stores near LensCrafters in Hamilton Mall?
Yes, nearby optical stores include Sunglass Hut, and you can also find other clothing and shoe stores such as Shoe Dept. Encore and Tillys nearby.