LensCrafters

Reviews

• LL

  Liyah London

  Mar 8, 2026
  5.0
  Amazing customer service! She Holmes is so kind and helpful. I highly recommend!!!
• YM

  Yesenia Macias

  Feb 20, 2026
  5.0
  Great customer service and amazing selection of frames !
• AM

  Alex Mee

  Feb 8, 2026
  1.0
  My partner and I have been here twice. Originally we left and I went to LensCrafters in Moorestown after encountering a rude employee. We attempted to give it a second go around at this location as they have a larger selection of glasses. My partner was trying to explain how she was curious about how she could get a PD number for a specific pair of glasses she wanted to order off of LensCrafters website. The initial response was that “we are two different entities and we only do that for our customers” . We decided to leave and go else where again. However, being in the store she was a customer. She would have happily allowed this store branch place the online order if they weren’t so cold, rude, and quick to assume she wasn’t going to be a customer. Disappointing representation of customer service. However, LensCrafters in Moorestown is great. Also one employee at this location who stated they are a new hire went above and beyond to be kind.
• GE

  Georgi Ekimov

  Feb 7, 2026
  5.0
  A huge thank you to Sue at the Sagemore, Marlton location! I recently stopped by to purchase the new Ray-Ban Meta smart glasses, and I was blown away by the experience. I’ve bought glasses at plenty of other stores before, and usually, I’m just handed one standard option without much discussion. Sue completely changed that for me! She took the time to explain every detail regarding lens qualities, different brands, and the specific benefits of each. I honestly had no idea I had so many choices until she walked me through them. She was incredibly patient, explaining things multiple times until I felt confident in what I was picking. If you want someone who actually cares about getting you the best result, go see Sue. Thank you for such a great buying experience!
• BN

  Bindi Naik

  Jan 31, 2026
  1.0
  Couple months ago i went to pick new glasses at this location i picked a few and left then in table with my name on it as i was getting eyes checked. After gettin eyes checked and coming back out i foind another customer ready to buy a pair that i wanted and had saved in tray. So i asked and the women made some snide remarks..disturbing unprofessional behavior. Couple days later i went to get glasses after they were reayd and one of ladies mentioned how there was a lot of drama about ny glasses so not onky did they try to sell a pair that i had saved to buy in a tray and when asked about it they now behibd ny back discussing it and making a mockery out if it. Disturbing unprofessional behavior from people and talking about your customers is disgusting i will never buy a pair there ever again. Horrible horrible horrible

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