LensCrafters

4.8
657 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
112 Eisenhower Pkwy, Livingston, NJ
07039-4900, United States

Hours

Reviews

4.8
657 reviews
5 stars
615
4 stars
9
3 stars
2
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Ken, Monique, and Leo for their exceptional service.

Professionalism

Several reviews highlighted the professionalism of the staff, particularly in conducting eye exams and providing detailed explanations about lenses and frames.

Product Selection

Customers appreciated the wide selection of frames and lenses available, often noting that staff provided personalized recommendations based on individual needs.

Mixed Experiences

While many reviews were positive, there were some complaints regarding lost online orders and perceived pressure to make purchases for commission.

Overall Satisfaction

The majority of customers reported a positive experience, expressing satisfaction with their purchases and the overall service received.
  • RL
    Rosmarby L
    Nov 1, 2025
    5.0
    want to give a huge thank you to Kenneth at the Livingston LensCrafters. He was absolutely amazing! From the start, he was incredibly patient, kind, and respectful of my space. I tried on quite a few pairs of glasses, and not once did he rush or pressure me—he just let me take my time, which I really appreciated. In the end, I decided to update the lenses on one of my old frames instead of buying new ones. I explained to Kenneth that I’ve been having a hard time driving at night because of glare and bright headlights, and he went above and beyond to help. He took the time to research and found a new type of anti-glare coating that would help with my sensitivity. He even showed me different options for transitional lenses to make sure I was completely comfortable. Kenneth’s professionalism, patience, and dedication truly stood out. It’s rare to find someone who genuinely cares about helping you find the right solution. I couldn’t be happier with his service—thank you again, Kenneth, for making this such a positive experience!
  • GS
    Gavino Smith
    Aug 31, 2025
    5.0
    Ken helped us. He was incredibly kind and helpful. Did whatever he could to accommodate. 10/10.
  • DG
    Daniel Goodman
    Aug 24, 2025
    5.0
    Alicia is the best! Saved me a bunch of $$ on my new specs!
  • EC
    Edward C
    Aug 14, 2025
    5.0
    Walk-in experience took about an hour from entering the door to walking out with a pair of prescription sunglasses ordered. Very happy.
  • SP
    stephanie petaway-hickson
    Jul 12, 2025
    5.0
    Leo Rocha provided exceptional service. Thank you Leo

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.