LensCrafters

4.8
660 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
112 Eisenhower Pkwy, Livingston, NJ
07039-4900, United States

Hours

Reviews

4.8
660 reviews
5 stars
618
4 stars
9
3 stars
2
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Ken, Monique, and Leo, received high praise for their helpfulness, patience, and professionalism, creating a positive experience for customers.

Product Knowledge

Many reviews highlighted the staff's expertise in guiding customers through frame and lens options, ensuring they found the best fit for their needs.

Mixed Experiences

While most feedback was positive, some customers reported issues with order management and perceived pressure to make purchases, indicating inconsistency in service quality.

Atmosphere

The store was described as clean, organized, and welcoming, contributing to an overall pleasant shopping experience.
  • CF
    colin family
    Dec 22, 2025
    5.0
    Ken is the best! He really helped me out a lot. I am so happy there are still people like him around!
  • NH
    Natalie Hiott-Levine
    Dec 21, 2025
    5.0
    From eye exam to selecting new frames, everyone was very pleasant and helpful. Alicia helped me finalize my selection of frames. She was a pleasure to deal with.
  • AB
    Arielle Beth
    Nov 28, 2025
    5.0
    My glasses absolutely shattered while visiting my family near this location. Ken Picked up the phone and it was immediately helpful and understanding and kind. He helped me so efficiently and swiftly and help me get the best deal. He turned a stressful situation into an easy fix and Leonard was Very kind and helpful and helping me adjust the new frames . Highly recommend this location!
  • RL
    Rosmarby L
    Nov 1, 2025
    5.0
    want to give a huge thank you to Kenneth at the Livingston LensCrafters. He was absolutely amazing! From the start, he was incredibly patient, kind, and respectful of my space. I tried on quite a few pairs of glasses, and not once did he rush or pressure me—he just let me take my time, which I really appreciated. In the end, I decided to update the lenses on one of my old frames instead of buying new ones. I explained to Kenneth that I’ve been having a hard time driving at night because of glare and bright headlights, and he went above and beyond to help. He took the time to research and found a new type of anti-glare coating that would help with my sensitivity. He even showed me different options for transitional lenses to make sure I was completely comfortable. Kenneth’s professionalism, patience, and dedication truly stood out. It’s rare to find someone who genuinely cares about helping you find the right solution. I couldn’t be happier with his service—thank you again, Kenneth, for making this such a positive experience!
  • GS
    Gavino Smith
    Aug 31, 2025
    5.0
    Ken helped us. He was incredibly kind and helpful. Did whatever he could to accommodate. 10/10.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.