AFC Urgent Care Kearny

Reviews

• TC

  The Crochet Cosplayer

  3 days ago
  1.0
  First, I want to say that this review is not meant to shame this facility. I have been helped here before. I am sharing my most recent experience because I am unsure how to move forward. I am very disappointed with the service I received this week. As of today, I am still in excruciating pain despite the prescription, largely due to the doctor who treated me. I understand that doctors may approach things differently, but I know my body, and this facility has records showing how I was previously treated for the same issue. I visited this facility three times this week. The first time, I came in but had to leave because the procedure was outside my budget. I returned the following day with payment and was asked to sign an additional waiver, separate from the initial consent forms, specifically for the doctor performing my procedure. That should have been a red flag, but I was in so much pain and did not want to keep returning. I trusted what the doctor was telling me, even though it felt like the information I provided was not being considered. The procedure was only partially done, which meant I had to return. To make a long story longer, I called before returning to confirm any possible fees I might be charged. I came back because I was in even more pain from the partial trauma of the procedure and because the issue was not resolving. For context, I had this addressed on Wednesday and asked for a work note. It was suggested that I could return to work as soon as that Friday, which made no sense given the pain I am still in and the fact that the procedure was only partially done. Fortunately, the receptionist explained that if I returned within 48 hours of the initial visit, the follow-up would be at no cost because it would still be covered under the first visit. After that, they charge half of what you paid and treat it as a discounted, new visit. I also asked how patients are assigned doctors, and I was told that different doctors work on different days. I am still in excruciating pain, but I was seen fairly quickly. The doctor looked at my issue and said that because it was visibly resolving, there was nothing further they could do. I had no choice but to accept this, since I was in a great deal of pain and did not want to relive what I experienced during my last visit. I accepted what the doctor could provide, which was some medical materials, and I appreciate that. Still, it is concerning and disheartening to return in this much pain, needing relief from the pressure of my injury, and have everyone act as if addressing it is the most dangerous thing in the world. At this point, I would have been better off going to the ER, and I may still need to go if this does not resolve soon. My notes: I understand that medical professionals are professionals for a reason. They have learned and earned their expertise. However, I have been here for the same issue before and received treatment that resolved it (it was aggressive, but it worked for the time being). Why was that not presented as an option this time? Why did the doctor seem so combative when I explained what I needed versus what they could provide? In my mind, if I paid for a procedure and want it done the same way it was done the last time I was here, and the doctor is not willing to provide that service, I should be told so I can request another doctor or be refunded and go elsewhere. I know I am probably biased because I am writing this while in pain. This issue does not feel urgent enough to justify the ER until it becomes urgent, and I do not have medical insurance, so I would have to pay out of pocket. I do not like feeling like I am not being helped, or being told to be patient and wait for the medicine to work, when I am in so much pain. Please take this into account and let me know whether you think my situation was handled well.
• CG

  Christie Geremia

  Apr 6, 2026
  1.0
  Horrible! I went here on Easter Sunday because I was not feeling well. I asked for a chest X-ray as I was having shortness of breath. Waited two hours in the room after they forgot about me, the female Dr had no idea my medical history that the nurse had asked me about previously. She acted like I was crazy and sent me home with a cough syrup. Come today I went to my primary doctor and my oxygen levels were in the 70s. Ended up being rushed to the ER by ambulance. Don’t go here. They can care less and will tell you whatever to get you out of there.
• ND

  N D

  Apr 4, 2026
  3.0
  There are no appointments. They can't explain why they offer appointments. But they offer appointments. If u make an 8 o'clock appointment and 5 people show up...u must run to the door before everyone gets inside because it's first come first serve. So don't be taken for an ass...There are definitely no appointments. None. If fifteen people walk in, all fifteen will be booked for same appointment line as u sit there looking and feeling ridiculous🤣. When asked to explain the reason why I had an appointment and it wasn't being honored...I was blown off and met with eye rolls and shoulder shrugs and of course the wuddooyyoowantmetadoo as she (receptionist) sipped on her iced coffee. At that point I got stern and continued asking questions. At that point she played the victim, and asked me to leave her alone so she could work....of course.Upon leaving, she got someone else to print out my paperwork so she didn't have to deal with me. Cute. Medical staff....great, awesome, knowledgeable good bedside manner 🥰. Thank you for your support! Company.....change your verbiage on Google and stop misleading people. It wastes people's valuable time.
• MM

  Mabel

  Apr 1, 2026
  3.0
  Made an appointment and was there earlier and still had to wait 45 mins to be called in. On the app it said other people made appts after me. And most were walk ins. I don’t mine the ones who were there before me but what’s the point in setting up a time ? Might as well tell me to come later instead of sitting in a filled waiting room of people coughing everywhere. Once inside the girl was nice. Doctor was whatever felt rushed and like he was over it altho it was 10 am lol 🤷‍♀️
• SP

  Sr Perlaza

  Apr 1, 2026
  1.0
  Pues me fue muy mal hablan español y no quieren atender en español el doctor es muy racisita si el doctor no quiere atender en español o no le gusta escuchar que uno habla español ,a pesar de que habla español perfectamente . por su acento y dialecto es de Perú . con el poco interés que tiene para anteder debería cambiar la aplicación y desir qe solo hablan inglés y así muchas personas se evitan disgustos y pérdidas de tiempo por que no todos tenemos el tiempo disponible para andarlo perdiendo muchas gracias