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Mixed reviews on cleanliness; some praised the efforts of staff while others reported poor hygiene and maintenance issues.
Equipment Availability
Customers expressed concerns about a lack of equipment, particularly dumbbells, and overcrowding during peak hours.
Staff Attitude
Staff interactions received mixed feedback; some praised friendly service while others reported rudeness and unprofessional behavior.
Parking Issues
Numerous complaints about the parking lot's poor condition, including potholes and safety hazards.
Facility Maintenance
Concerns raised about maintenance of equipment and facilities, including broken water fountains and inadequate restroom supplies.
RL
R Laureano
Nov 16, 2025
1.0
One star, Just because they don't allow trucks to park and do a workout like any other citizens, we are the backbone of America and are treated vary unfair. I know there's bad apples in every bag, but what about the good ones, at least, let us park for 2 hours to do some workouts, get a shower and be on our way to keep serving our country with all the goods that can only be moved by trucks, including gym equipment.
LL
Lori
Nov 13, 2025
2.0
The parking lot is atrocious! Shame on the property owner. If they want this business to be successful, accommodate the customers & visitors with a SAFE way in and out of the parking lot without breaking your wheel barrings or axle! Tsk, Tsk, Tsk!
NS
N S
Oct 12, 2025
3.0
going to the gym since it opened, I've used several planet fitness locations
I find this location to be clean. I find a staff to be fantastic. My only complaint is a lack of equipment. The gym is in a highly populated city, and it gets crowded as expected.
I find myself looking to join an alternate gym, though I like this one because I cannot get my workouts in. They're only two sets of each weight in dumbbells if that makes sense.
People hog the weights where they keep a set of 10 pound 15 pound and 20 pounds out the bench and there were only two sets of everything
There is only one chest fly machine where people wait in line to use and only one assisted pull-up machine
This facility needs more equipment and should consult the Belleville location who is loaded with equipment to accommodate their large crowds
EE
Elpt
Oct 10, 2025
1.0
Don’t waste your time or money at this Planet Fitness.
I was in the neighborhood and decided to try this gym — big mistake. The place is poorly maintained and feels completely neglected. The showers are filthy, with visible mold on the walls and shower curtains, which are torn and haven’t been replaced for weeks. It’s honestly disgusting and unsafe.
There’s also water dripping from one of the AC units right in the middle of the gym — a total hazard. It feels like both the staff and members have stopped caring about cleanliness or maintenance altogether.
If you value hygiene, safety, or even basic upkeep, stay far away. I’ll never be coming back.
MB
Mr. B
Oct 9, 2025
3.0
This is a very large, and fully equipped gym location. Staff don't harp on the closing announcements, which is nice. However, two MAJOR problem MUST be ADDRESSED. I saw a member walking around TOPLESS with no one challenging it. LAST but NOT least FIX THE PARKING LOT. There are CRATERS throughout the LOT which can damage my car. This is UNACCEPTABLE In 2025..