Brand Certified
LensCrafters at Macy's
4.8(571 reviews)
Certified by LensCrafters at Macy's • Mar 01, 2026
Business Details
20 Mall Drive E, Jersey City, NJ
07310, United States
Certified by LensCrafters at Macy's • Mar 01, 2026
(201) 216-0673
Certified by LensCrafters at Macy's • Mar 01, 2026
https://local.lenscrafters.com/nj/jersey-city/20-mall-drive-e.html
Certified by LensCrafters at Macy's • Mar 01, 2026
About
Certified by LensCrafters at Macy's • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • Mar 01, 2026
Hours
Certified by LensCrafters at Macy's • Mar 01, 2026
Reviews
4.8
571 reviews
5 stars
540
4 stars7
3 stars2
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Juana, Patricia, and Devin, received high praise for their helpfulness, patience, and professionalism, contributing to a positive shopping experience.
Product Knowledge
Many customers noted the staff's extensive knowledge about eyewear options, helping them make informed decisions.
Mixed Experiences
While most reviews were positive, some customers reported issues with appointment scheduling, unclear pricing, and long wait times.
Store Environment
The store was described as clean and well-organized, with a good selection of frames, enhancing the overall shopping experience.
- ZZZeeFeb 25, 20265.0My experience at LenCrafters in the Jersey City mall was great. Tiana was absolutely sooo helpful and patient with me in picking out frames and ultimately helping choose great frames. I would definitely travel from Manhattan to Jersey to receive that level of customer service!
- IMIosif MoraruFeb 21, 20265.0The best service from this location inside Macys. All the employees are friendly and professional. Ask for Ms. Juana, she has lots of experience and will make you feel comfortable purchasing your pair!
- RRrobyn rossFeb 18, 20265.0Ramiro was very thorough and great to work with
- KAKevin AmayaFeb 3, 20265.0Amazing experience at Macy’s Newport! I purchased my Meta Oakley glasses and had the help of Hugo, the stylist, who was extremely knowledgeable, patient, and honest in helping me choose the perfect pair. He really knows his stuff and made the whole process easy and enjoyable. The manager from LensCrafters was also super helpful, professional, and took the time to explain everything clearly. Together they made sure I was 100% satisfied with my purchase. Great customer service all around — highly recommend this location!
- AQAlfred QuinoJan 28, 20265.0Sooooo… my mission was to head over to BJ’s optical to repair my glasses 👓-but got off the light rail and stopped by lens Crafters inside Macys second floor, just to see if they would help out… They did -at no cost. Now I’m not saying it’s free. But I’ll tell ya one thing… Patricia & Juana were extremely accommodating and professional and also gave me- much appreciated information about their META glasses my next pair ✅ I’ll definitely stop by again. Thanks ladies. They didn’t want a pic…☹️😃 All good guys these ladies are amazing 🤩💪😎 - Alfred Quino aka. The Soberboss
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames and sunglasses.
Which designer brands can I find at LensCrafters at Macy's?
You can find designers such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule an eye exam online at their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=8531&storeId=10851
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
What payment options are available at LensCrafters at Macy's?
They accept debit cards, credit cards, as well as Android Pay and Apple Pay.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Can I pick up my eyewear in-store at LensCrafters at Macy's?
Yes, LensCrafters offers in-store pickup for eyewear orders.
What nearby dining options are available around LensCrafters at Macy's?
Nearby you can enjoy dining at The Cheesecake Factory, Jamba smoothie bar, Zinburger Wine & Burger Bar, Side Dish Cafe, Häagen-Dazs ice cream shop, and Auntie Anne's Pretzels among others.
What entertainment venues are near LensCrafters at Macy's?
You can visit the Amc Movies Theater in Newport Mall nearby for movies and events.
Are there other optometry providers near LensCrafters at Macy's?
Yes, nearby optometrists include Citilight Optometry, Julienne Walker Eyecare, Enhanced Eyecare, and Sunglass Hut.
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