LensCrafters

4.6
1206 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
30-267 Mall Drive West, Jersey City, NJ
07310-1603, United States

Hours

Reviews

4.6
1,206 reviews
5 stars
1,073
4 stars
22
3 stars
8
2 stars
11
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their helpfulness, professionalism, and attentiveness, creating a positive shopping experience.

Staff Knowledge

Customers appreciate the staff's knowledge about products and insurance, which aids in making informed decisions.

Quality Control Issues

Some customers reported issues with the quality of frames and lenses, indicating a need for improved quality control.

Frame Selection

While many enjoyed the selection of frames, some customers expressed dissatisfaction with the limited color options available.

Repair Services

The repair services provided by staff, particularly Bryanna, received high praise for efficiency and skill.
  • JC
    Jeffrey Caubet
    3 days ago
    5.0
    Linda is the best. Very helpful and knowledgeable.
  • AF
    Aiden Feltkamp
    5 days ago
    5.0
    Dr Chen was fantastic and all the other workers were kind and patient. They have a Binocular Vision Dysfunction specialization, too. Their frames and lenses vary in price range and they have a lot of options. They price them out for you so you can make the best decision.
  • RR
    Russ
    Dec 30, 2025
    5.0
    Exceptional service. Thank you to the team of amazing professionals. And a special thank you to Barbara for professionalism and patience. Happy holidays to the team!!!
  • SK
    Steen Knigge
    Dec 22, 2025
    5.0
    John was a super help + made sure I had all the insurance covered, plus great discounts. Ended up with 1 regular prescription glasses, 1 regular pair of sun glasses + 1 prescription pair as well. Highly recommended.
  • DP
    Darshana Parmar
    Dec 11, 2025
    5.0
    I had a wonderful experience working with Linda while selecting my new glasses. She made the entire process—right from choosing the perfect frames to smoothly handling my insurance—so easy and stress-free. She was incredibly patient, took the time to understand what I was looking for, and suggested beautiful frames that suited my style. Her knowledge, professionalism, and friendly attitude truly stood out.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.