StretchLab

Reviews

• SS

  sue

  Mar 26, 2026
  1.0
  A rating of 1 is generous, if I could give a negative rating I would. I had a very disappointing experience with StretchLab in Howell. I signed up for a trial stretch to see if stretching is something that would benefit me. I received a text confirming the date and time and the name of the flexologist. The next day I was again contacted by text and asked “what I expected from stretching”. I responded immediately that I was 72 years old and wanted to begin exercising and stretching seemed like a first step. Shortly thereafter I received a text that confirmed the date and time of my appointment with a different name of the assigned flexologist. I looked for the flexologist that was assigned to me on the StretchLab site to read the bio but that person was not listed on the StretchLab site. Because I was unable to check credentials, I called to speak with the facility and advised them again I was a geriatric client and needed someone skilled in geriatric stretching. The woman I spoke with suggested another flexologist and I was able to read that person’s bio. I felt it was not a good match as that flexologist was primarily involved with athletes. After further discussion, Richie was assigned to me and he was represented as “gentle and experienced with geriatric clients". The next day I received a call asking to change my appointment time. I accommodated their request and rescheduled for the new time as I wanted to be sure I would be stretched by Richie, the “gentle flexologist who had experience with geriatric clients”. I received a confirmation email for the new arrangements. I looked forward to my appointment. In the meantime, I purchased $20 worth of no-slip socks as required by the instructions I received. My appointment date came and I drove 16 miles to get to the StretchLab in Howell. As soon as I walked in, I was handed a piece of paper and told to sign it. I said I wanted to read it and they seemed quite surprised. Quickly I realized it was a Release. While reading the document, I was informed I would be stretched by the original person they had assigned to me, the one that had no bio or credentials listed on their site. So much for my appointment with Richie the “gentle flexologist experienced with geriatric clients”. The Release I was expected to sign contained a waiver of all liability for StretchLab and their employees should the process cause me “temporary or permanent” injury. They perpetrated a bait and switch and led me to believe I would be stretched by someone experienced and qualified to work with geriatric clients. Apparently, they wanted me to be a guinea pig and expose myself to harm while their newbie flexologist (with no bio or credentials published on their site) learned how to stretch a geriatric client. AND, I was supposed to waive all rights and give an unconditional Release if I was hurt …. You people must be crazy. I walked out! BEWARE BEWARE BEWARE of places that schedule you with a flexologist that is simply ‘available’ and probably trying to build a clientele, instead of one that is suited for your needs and in your best interest. I will be trying a different stretch facility that DOES have specially trained flexologists for geriatric people and post-surgical patients.
• JD

  Jennifer Diakunczak

  Mar 18, 2026
  5.0
  Lisa is unbelievable. She is so knowledgeable and her strength really comes in handy when you’re looking for that complete stretch. I highly recommend the Howell stretch lab!!
• JN

  JENNIFER NANGANO

  Mar 15, 2026
  5.0
  I really enjoyed my trial run with Brady at the stretch. Lab in Howell is definitely a good way to unwind after a busy weekend.
• MM

  Monique Meagher

  Mar 4, 2026
  5.0
  I had a professional and thorough 50 minutes session. It is a great recharge for you body and look forward to another!
• JR

  John Rocha

  Feb 3, 2026
  5.0
  StretchLab Howell is amazing. I always leave feeling refreshed, loose, and energized. The assisted stretches make a huge difference, especially if you’re tight or sore from work or workouts. The facility is very clean, the atmosphere is welcoming, and the staff is professional, knowledgeable, and friendly. They really take the time to focus on what your body needs. Highly recommend StretchLab Howell to anyone looking to feel better, move better, and recover properly.

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