Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
423 reviews
5 stars
278
4 stars
69
3 stars
24
2 stars
20
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff appearing disengaged and unwelcoming.
Cleanliness
Numerous reviews highlighted issues with cleanliness, particularly in locker rooms and bathrooms, with some describing the gym as filthy.
Equipment Maintenance
Several customers noted that gym equipment was often broken or in disrepair, leading to frustration during workouts.
Atmosphere
While some enjoyed the gym's atmosphere, others found it uninviting due to staff attitudes and the presence of idle members.
Value for Money
Despite the issues, many customers felt the gym offered good value for the price, appreciating the variety of equipment and 24-hour access.
- NPNicole pomalesNov 3, 20251.0This place doesn’t even deserve the 1 star I’m forced to give to write this review. The lack of customer service makes it hard to keep coming back but unfortunately this is the only 24 hour gym in the area. I have been coming here for 5 years and within those 5 years, I have yet to be greeted at the door. A simple “Hi, how are you?” Has never came out of anyone’s mouth that works here. I’d understand if the front staff was busy, but for the past 5 years?? There’s usually 2 or more people at the front and they literally make eye contact with me as I walk in, make sure I scan my phone, then go back to looking down at their phones looking miserable to be getting paid to do the bare minimum. I am 100% certain greeting guests at the door was in the job description when they applied. This type of attitude falls on the management here even though I’m sure the management is no better. I have been to many Planet Fitness locations and this one is by far the worst one. The equipment is usually out of order, it’s always filthy, and the staff just looks like dead zombies glued to their phones. I hope the right eyes see this and realize they need to quickly turn things around. The workers at the front are supposed to be the face of the company, not make you want to drive further to another location or just simply cancel.
- SCSHANNIN CLARKSONSep 19, 20252.0I enjoy each experience I have at the Planet Fitness that I go to in SC. I went Freehold while visiting family. It was much different. Smaller and not as kept up. The warm welcome was not as warm as the South.
- JJJoeSep 16, 20251.0Machines are broken and neglected they MUST be replaced. The air feels grim, heavy, and unclean, and most areas of the gym are poorly lit. Overall, the whole gym needs a thorough scrub down including the locker rooms.
- JRJacqulyn RaymondAug 26, 20251.0Been here since day one opening, alot has changed. People are idling and texting on machines for 15 plus minutes not even moving. Gym rules need to be in English and Spanish people need to wipe down machines. Transgender are now allowed in both bathrooms. People complained about my husband being loud while lifting but people are sitting on machines and not wiping them down, that is how others get sick. I spend my morning waiting for people to get up. This is my family gym always has been, always will be so sorry for honest criticism.
- JRJessica RoseAug 17, 20251.0Since the Jackson one was doing a remodel, I had to go to this one. Which I don’t mind, but every time I’m doing my working out. I end up getting sick at this location. Like stomach bug sick, and I clean the equipment with my own disinfectant wipes. Something is definitely in the air at the location, because I do get sick every time. My Jackson location I never got sick ever! I can’t wait for Jackson to open back up, because this gym needs to definitely get a remodel next. Also their equipment half of them are broke down, and need new padding.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Freehold, NJ?
Planet Fitness in Freehold, NJ is open 24/7 from Monday to Thursday, from 00:00 to 23:59. On Friday, it operates from 00:00 to 22:00. On Saturdays, it is open from 06:00 to 22:00, and on Sundays from 06:00 to 00:00.
Where is Planet Fitness located in Freehold, NJ?
Planet Fitness is located at 3499 Route 9, Freehold, NJ 07728, USA.
What types of services does Planet Fitness Freehold offer?
Planet Fitness Freehold offers services including Classic Access, Mobile App access, free in-club fitness training (ICFT), classic Wi-Fi, wellness perks (WCPerks), guest privileges (BCGuest), reciprocal benefits (BCRecip), tanning, massage chairs, hydro massage, half price cooler drinks, fitness training, premium perks, and virtual fitness training.
Is there a mobile app available for Planet Fitness members?
Yes, Planet Fitness has a mobile app available for download on both Apple Store and Google Play, which provides hundreds of ways to get strong and manage your fitness.
How can I learn about membership pricing for Planet Fitness in Freehold?
Membership pricing details can be viewed at https://www.planetfitness.com/gym-memberships or by visiting the Planet Fitness Freehold website at https://www.planetfitness.com/gyms/freehold-nj.
What is the phone number to contact Planet Fitness Freehold?
You can contact Planet Fitness Freehold by calling +1 732-845-4555.
What is the atmosphere like at Planet Fitness?
Planet Fitness offers a welcoming Judgement Free Zone® where everyone can build strength at their own pace, with best-in-class equipment and a supportive environment.
Are there any health or medical facilities near Planet Fitness Freehold?
Yes, nearby medical facilities include Rebecca Barnett, M.D., William Weeks, D.O., The Plastic Surgery Center, and Monmouth Family Medicine Group, among others. These can be convenient if you need medical consultations before or after your workout sessions.
What local dining options are near Planet Fitness in Freehold?
Golden Corral Buffet and Grill is a nearby restaurant where you can enjoy a meal before or after your workout at Planet Fitness Freehold.
Are there wellness or beauty services close to Planet Fitness Freehold?
Yes, beauty and wellness services near Planet Fitness include It Aesthetix medical spa and Look Natural Hair Restoration, which offer spa and hair treatments that can complement your fitness and wellness routine.