LensCrafters

4.7
569 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3710 Route 9 Ofc, Freehold, NJ
07728-4818, United States

Hours

Reviews

4.7
569 reviews
5 stars
519
4 stars
13
3 stars
5
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Sal, Paul, and Mari.

Product Quality

The store offers a wide selection of glasses and lenses, with many customers expressing satisfaction with their purchases and the quality of the products.

Efficiency

Many reviews highlighted the quick service for repairs and adjustments, with several customers noting that their issues were resolved promptly and often at no charge.

Insurance Handling

While most customers appreciated the staff's knowledge of insurance benefits, there were a few complaints regarding issues with claims and pricing transparency.

Overall Experience

The majority of reviews reflected a positive overall experience, with many customers expressing a desire to return and recommend the store to others.
  • AM
    Audra Mintz
    6 days ago
    5.0
    My eyeglasses came apart so I went in to see if they could fix them. Within 2 minutes the gentleman had them done! Amazing service with very friendly staff! Thank you.
  • GS
    Gus Sanderson
    Nov 16, 2025
    5.0
    Salman is a cool guy and very helpful - going above and beyond to find a solution when the pair I wanted wasn't in stock. Great experience!
  • KN
    K. niaZi
    Nov 14, 2025
    5.0
    Salman is an absolute rockstar!!!! I had an amazing experience with him, he's knowledgeable, friendly, and made sure I found the perfect fit. His sales skills are top notch, and he really listened to what I needed. Highly recommend working with him he's the best
  • HN
    Huzail Niazi
    Nov 7, 2025
    5.0
    Amazing experience with Salman. He took the time to explain all my benefits and fitted me into the best lens and frame option. Dr Case is amazing also.
  • DK
    Dhanunjaya Rao Konchada
    Nov 1, 2025
    5.0
    Salman helped us with our glasses. He has good knowledge of my insurance benefits and recommended best options with my insurance. Definitely recommend this store

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.