LensCrafters

4.8
599 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3710 Route 9 Ofc, Freehold, NJ
07728-4818, United States

Hours

Reviews

4.8
599 reviews
5 stars
549
4 stars
13
3 stars
5
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Salman, Paul, and Mari for their exceptional service.

Knowledgeable Staff

Many reviews noted the staff's expertise in eyewear and insurance options, with several customers appreciating the thorough explanations provided during their visits.

Positive Experiences

The majority of feedback reflected positive experiences, with customers expressing satisfaction with the overall service and the ease of the purchasing process.

Repair Services

Customers frequently mentioned quick and efficient repair services, often provided free of charge, contributing to a high level of customer satisfaction.

Mixed Reviews

While most feedback was positive, there were a few negative experiences related to insurance issues and service delays, indicating room for improvement.
  • RF
    Rob and Lisa Fanning
    6 days ago
    5.0
    Thank you! Thank you! Thank you! for helping me out. Tamika is top notch! So helpful, and helped me out in a very stressful situation of needing a new pair of glasses ASAP! I can't say enough great things about the support I received.
  • PD
    Priyank Dhutia
    Dec 29, 2025
    5.0
    Loved the customer service and attention that Salman and the staff provided!highly recommend to use them for you vision needs.
  • JV
    Juhi V
    Dec 21, 2025
    5.0
    I had a fantastic experience with Salman. He was patient, thorough, and took the time to explain everything in a way that made me feel comfortable and informed. He was friendly, the office was well‑organized, and I never felt rushed. Most importantly, Salman truly listened and helped me find the right solution for my vision needs. I’m grateful for the care I received and highly recommend him to anyone looking for an eye specialist who genuinely wants to help.
  • JL
    Jessica Lavan
    Dec 14, 2025
    5.0
    I had a great experience working with the Salman at Lens Crafters. He was incredibly knowledgeable, patient, and took the time to help me find frames that fit comfortably and suited my style. He explained all of my lens options clearly without being pushy and made the whole process easy and stress-free. You can tell he genuinely cares about making sure customers are happy and confident with their glasses. I would definitely recommend asking for his help if you’re looking for new eyewear!
  • MK
    Moon Kaur
    Dec 13, 2025
    5.0
    I recently had an exceptional experience at LensCrafters, thanks to Salman! From the moment I walked in, he greeted me with a warm smile and an eagerness to help. Salman took the time to understand my needs, guiding me through the vast selection of frames with great patience. His knowledge about lenses and styles is impressive, and he offered insightful recommendations tailored to my preferences. What truly stood out was his attention to detail; he made sure the fit was perfect and explained the features of my new glasses thoroughly. The entire process felt personalized and enjoyable, making me excited about my new eyewear. If you’re looking for someone who genuinely cares about providing excellent service, I highly recommend visiting Salman at LensCrafters. He made my experience not just satisfactory but truly delightful! Thank you, Salman, for your outstanding service!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.